3. QZ Tray: Known Issues & Troubleshooting

Table of Contents 1. Known Issues Conflicting Applications The following applications may cause issues with QZ Tray installation. 2. Troubleshooting Debugging QZ Tray Logs Console Logs PKIX Build Path Failed Sometimes a message java.lang.UnsupportedOperationException: Cannot parse (FILE) will appear. This is often a failure by Java to download the specific resource and it will be followed by Caused…

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How do I request my UPS Access Key?

Login to your https://ups.com account. After you’ve successfully logged in, please open the following link to the UPS Developer Kit and click on Step 4: Request an access key In the first dropdown please select “I want to integrate UPS shipping capabilities with my business” In the second dropdown please select your Account Number Click the Next…

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5. Plugin – Shipment Management

To access the Shipment Management panel, click on the tab on the side menu. In the Shipment Management section, there are 3 tabs: Open Orders, Shipment, and Archived Orders.  Figure 41 – Shipment Management section  1. Open Orders  In the Open Orders tab, user can view all the orders which e-shoppers placed using UPS Shipping service. User…

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4. Plugin – Merchant Configuration

When installing the plugin for the first time, the merchant needs to go through the Configuration section of the plugin. This section instructs the merchant how to configure the plugin before putting it into use in the ecommerce site.  1. Select country  Select the country from which your packages are shipped.  Click ‘Continue’ to go…

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3. Plugin – Uninstallation

1. Disable the UPS Shipping plugin in Back office.  Figure 21 – Disable  2. Disable the UPS Shipping plugin in Front office.  Go to “WooCommerce” -> “Setting” -> “Shipping” -> “Edit” by zone name.  Figure 22 – Edit by zone name  Figure 23 – Activate plugin  3. Uninstall the UPS Shipping plugin.  Login to the WordPress system, go to the plugin…

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2. Plugin – Installation & Deployment

1. Install the WooCommerce plugin.  First, check whether WooCommerce plugin is already installed on the system. If the plugin has not been installed, then install WooCommerce plugin. The “UPS Shipping” plugin is compatible with WooCommerce version 3.2 and above.   In the case that the plugin already exists in the system.  Check WooCommerce version by logging into…

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4. Plugin – Shipment Management

To access the Shipment Management panel, click on the tab on the side menu. In the Shipment Management section, there are 3 tabs: Open Orders, Shipment, and Archived Orders.  Figure 18 – Shipment Management section  1. Open Orders  In the Open Orders tab, user can view all the orders which e-shoppers placed using UPS Shipping service.  User can select…

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3. Plugin – Merchant Configuration

When installing the plugin for the first time, the merchant needs to go through the Configuration section of the plugin. This section instructs the merchant to configure the plugin before putting it into use in the ecommerce site.  1. Select country  Select the country from which your packages are shipped.  Click ‘Continue’ to go to next screen.  Figure 5 – Country setting …

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2. Installing UPS Access Point and Shipping Module

In Prestashop, user can install the UPS Access Point and Shipping Module in 2 ways:  1. Direct installation by upload the module provided by UPS to user’s Prestashop website  Go to section ‘Modules & Services’ in Prestashop  Figure 1 – Modules & Services section  Click to ‘Upload a Module’  Figure 2 – Upload a module in Prestashop  Select the UPS Access Point and Shipping Module…

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5. Plugin – Shipment Management

In order to access Shipment Management panel, click on the tab on the left menu. In the Shipment Management Section, there are 3 tabs: Open Orders, Shipment, and Archived Orders.  Figure 16 – Shipment Management Section  1. Open Orders  In the Open Orders tab, user can view all the orders which e-shoppers placed using UPS Shipping service.  User can select one…

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