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FAQs

Find all available material around installing and using the Plug-In in this section.

Enroll to UPS Paperless Invoice

Can I use the UPS eCommerce Shipping Dashboard with a WorldShip or CampusShip account?

How do I request my UPS Account Number?

How do I request my UPS Access Key?

Can I use the official UPS Shipping and UPS Access Point® Plugin to ship globally or is it limited to shipping within supported countries?

When I link my UPS account with the plugin, can I also set the new password that I have reset on ups.com within the plugin?

I am getting the following error: “The invoice information entered does not match the UPS Account. To ship with this UPS account, the correct invoice information must be entered.”

Do you support UPS API integration cases?

Is it possible to install the UPS plugin on my Shopify store?

What platforms does the UPS plugin support?

Feature FAQs

Feature FAQs

11 Posts
General FAQs

General FAQs

13 Posts
Troubleshoot FAQs

Troubleshoot FAQs

4 Posts

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Can you support me in case of an issue?

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Enroll to UPS Paperless Invoice

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Contact Us

Email: upsplugins@ecommerce.help

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Belgium: +32 78 48 49 16
France: +33 805 11 96 92
Germany: +49 32 221097485
Italy: +39 800 725 920
Netherlands: +31 85 107 0232
Poland: +48 22 103 24 55
Spain: +34 518 90 05 99

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