UPS Shipping and UPS Access Point® Official Plug-Ins
Officially Supported Plug-Ins
Select your Plug-In below, read the general FAQ or Submit a Ticket with our Help Desk.
FAQ - Frequently Asked Questions
- All
- FAQs
- Magento 2
- WooCommerce
- PrestaShop
- OpenCart
- General FAQs
- Feature FAQs
- Troubleshoot FAQs
Currently I have not measured or weighed my products. Can I still print labels?
Shipping labels can only be printed for products that are weighed and measured.
Can I use this plugin only for Printing labels without showing the rates on the cart/checkout page?
Rates on the cart/checkout page are always shown when using the plugin so at the moment it…
I’ve installed the official UPS Access Points Plugin but I don’t see the Access Point map?
In most of the cases your account number does not have the necessary contract to ship to…
Can I set up country-based flat rates in the plugin?
The country-based flat rate setup has to be done through the default commerce system’s functionality or through…
What should I do if my negotiated rates are not displaying in the storefront of my commerce system?
In case you have such issues please contact us by opening up a support ticket via upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide…
Can I print/download shipping labels using the plugin?
Yes, you can print/download shipping labels from within the Shipment manager section of the plugin. The second…
Is there an option for drop-shipping in the plugin?
Unfortunately, the plugin doesn’t support drop-shipping.
Is it possible to set up flat rates for UPS Access Points based on the weight of a product?
Unfortunately, no – the flat rate for UPS Access Points is possible to set up only based…
5. Plugin – Shipment Management
To access the Shipment Management panel, click on the tab on the side menu. In the Shipment…
4. WooCommerce Plugin Configuration
When installing the plugin for the first time, the merchant needs to go through the WooCommerce Plugin…
Was this overview helpful?
Have more questions? Submit a request
English 
German 
French 
Spanish 
Polish 
Italian 
Dutch