UPS Shipping and UPS Access Point® Official Plug-Ins

Officially Supported Plug-Ins

Select your Plug-In below, read the general FAQ or Submit a Ticket with our Help Desk.

FAQ - Frequently Asked Questions

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Can I set up country-based flat rates in the plugin?

The country-based flat rate setup has to be done through the default commerce system’s functionality or through…

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What should I do if my negotiated rates are not displaying in the storefront of my commerce system?

In case you have such issues please contact us by opening up a support ticket via  upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide…

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Can I print/download shipping labels using the plugin?

Yes, you can print/download shipping labels from within the Shipment manager section of the plugin. The second…

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Is there an option for drop-shipping in the plugin?

Unfortunately, the plugin doesn’t support drop-shipping. 

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Is it possible to set up flat rates for UPS Access Points based on the weight of a product?

Unfortunately, no – the flat rate for UPS Access Points is possible to set up only based…

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5. Plugin – Shipment Management

To access the Shipment Management panel, click on the tab on the side menu. In the Shipment…

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4. Plugin – Merchant Configuration

When installing the plugin for the first time, the merchant needs to go through the Configuration section…

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3. Plugin – Uninstallation

1. Disable the UPS Shipping plugin in Back office.  Figure 21 – Disable  2. Disable the UPS Shipping plugin in…

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2. Plugin – Installation & Deployment

1. Install the WooCommerce plugin.  First, check whether WooCommerce plugin is already installed on the system. If the…

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4. Plugin – Shipment Management

To access the Shipment Management panel, click on the tab on the side menu. In the Shipment…

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Contact Us

Email: upsplugins@ecommerce.help

UK: +44 808 258 0323
Belgium: +32 78 48 49 16
France: +33 805 11 96 92
Germany: +49 32 221097485
Italy: +39 800 725 920
Netherlands: +31 85 107 0232
Poland: +48 22 103 24 55
Spain: +34 518 90 05 99

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