UPS Shipping and UPS Access Point® Official Plug-Ins
Officially Supported Plug-Ins
Select your Plug-In below, read the general FAQ or Submit a Ticket with our Help Desk.
FAQ - Frequently Asked Questions
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Is it possible to generate multiple shipping labels per item for a single order?
Currently, it is not possible to generate multiple shipping labels per item for a single order. At…
Currently I have not measured or weighed my products. Can I still print labels?
Shipping labels can only be printed for products that are weighed and measured.
Can I use this plugin only for Printing labels without showing the rates on the cart/checkout page?
Rates on the cart/checkout page are always shown when using the plugin so at the moment it…
I’ve installed the official UPS Access Points Plugin but I don’t see the Access Point map?
In most of the cases your account number does not have the necessary contract to ship to…
Can I set up country-based flat rates in the plugin?
The country-based flat rate setup has to be done through the default commerce system’s functionality or through…
What should I do if my negotiated rates are not displaying in the storefront of my commerce system?
In case you have such issues please contact us by opening up a support ticket via upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide…
Can I print/download shipping labels using the plugin?
Yes, you can print/download shipping labels from within the Shipment manager section of the plugin. The second…
Is there an option for drop-shipping in the plugin?
Unfortunately, the plugin doesn’t support drop-shipping.
Is it possible to set up flat rates for UPS Access Points based on the weight of a product?
Unfortunately, no – the flat rate for UPS Access Points is possible to set up only based…
5. Plugin – Shipment Management
To access the Shipment Management panel, click on the tab on the side menu. In the Shipment…
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