UPS Shipping and UPS Access Point® Official Plug-Ins
Officially Supported Plug-Ins
Select your Plug-In below, read the general FAQ or Submit a Ticket with our Help Desk.
FAQ - Frequently Asked Questions
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Does the UPS plugin add a fuel surcharge to the rate given by UPS?
Yes, the UPS plugin adds a fuel surcharge to the rate provided by UPS.
Do I have to go into the UPS dashboard every time an order is placed and enter in the addresses to pay for it or does the plugin automate this?
This setting is available in the plugin. You can set this up on the shipping manager section…
Is UPS plugin configuration complicated?
The UPS plugin configuration is a simple one-time process. Please follow the step by step installation guide…
Will the plugin keep my settings when I updated it?
Yes, your plugin settings are saved when you update the plugin.
Can you support me in case of an issue?
Yes, feel free to contact us here: https://ecommerce.help/service/shipping/ups-plugins/ Please keep in mind that, in most cases, for…
If I enable free shipping in my eCommerce system, it doesn’t work for UPS. You have to pay to use this carrier. How do I set up free shipping from a certain amount?
There is an option in the plugin where you can set a Flat rate as Free shipping….
I use my own boxes to ship my products. Can I set up the UPS plugin in such a way that it considers my boxes while calculating the shipping cost and printing shipping labels?
Yes, you can use your own boxes to ship products. To learn how to set this up,…
Will this plugin use my UPS account to pay for shipping?
Yes, you can sync your UPS account to use your information. If you do not have a…
Will this plugin auto-fill the shipping information from my WooCommerce orders to the shipping labels in UPS?
Once the order is placed, the plugin does not pull the shipping information from the order. It…
Is it possible to generate multiple shipping labels per item for a single order?
Currently, it is not possible to generate multiple shipping labels per item for a single order. At…
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