Risoluzione dei problemi
No, non puoi impostare una nuova password all'interno del plugin.
Guida passo dopo passo
Frequently Asked Questions about Troubleshooting the UPS Plugin
This FAQ covers common troubleshooting issues related to the installation and use of the UPS Plugin, including account linking, display issues, and rate problems.
Can I set a new password for my UPS account within the plugin after resetting it on ups.com?
If you reset your UPS account password on ups.com, you will need to use the new password directly on the UPS website. The plugin does not allow you to change or set a new password for your UPS account.
Why don't I see the Access Point map after installing the UPS Access Points Plugin?
If the Access Point map is not visible, first verify that your UPS account is properly connected to the plugin and that it is activated in the Checkout settings. If the issue persists, it is recommended to contact technical support for guided onboarding and further assistance.
What should I do if my negotiated rates are not displaying in my commerce system's storefront?
To ensure your negotiated rates are displayed, confirm that they are activated on your UPS contract. Additionally, your UPS account must be connected to the plugin and activated in your checkout settings. If you continue to experience issues, contacting technical support for guided onboarding is advisable.