eCommerce.Help Desk

Comment demander mon numéro de compte UPS ?

3 min read

Guide étape par étape pour créer ou localiser votre numéro de compte UPS via UPS.com. Inclut le dépannage des problèmes courants de configuration de compte.

Guide étape par étape

1

Obtenez votre numéro de compte UPS

If you do not have a UPS Account Number yet, navigate to ups.com and create a new UPS Account. During the sign-up process, you will be asked to provide your personal information and payment details.

https://www.ups.com
Obtenez votre numéro de compte UPS
1.1

Log in or sign up on UPS.com

Go to https://www.ups.com and log in with your UPS.com credentials, or register a new account at the UPS signup page.

https://wwwapps.ups.com/doapp/signup
Log in or sign up on UPS.com
1.2

Make sure the correct country or territory is selected

During registration, confirm that the correct country or territory is selected so your UPS Account Number is created for the right region.

Make sure the correct country or territory is selected
1.3

Locate your UPS Account Number

After you successfully sign up, find your UPS Account Number on the confirmation page or in the email from accountconfirm@ups.com.

Locate your UPS Account Number
2

Trouvez votre numéro de compte après l'inscription

After you have successfully signed up for a new UPS Account, you should find your UPS Account Number on the confirmation page or receive an email from: mclogin@ups.com with your new UPS Account Number. You can also find it on your Payment Methods page.

https://www.ups.com/lasso/login
Trouvez votre numéro de compte après l'inscription
2.1

Navigate to UPS payment settings

Open the UPS payment settings page at https://wwwapps.ups.com/ppc/ppc.html/payment while you are logged in to your UPS.com account.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.2

Select "Add a payment method"

On the payment page, select "Add a payment method" and open the dropdown menu.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.3

Click "Add new Account"

In the dropdown, choose "Add new Account" to create a new UPS Account Number.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.4

Verify the new UPS Account Number

After you create the new account, verify that your new UPS Account Number is visible on the payment page with method type "Account".

https://wwwapps.ups.com/ppc/ppc.html/payment
Verify the new UPS Account Number
3

Vérifiez le numéro de compte

As soon as you have created a new UPS Account Number, it should be visible on your Payment Methods page with the Method "Account".

https://wwwapps.ups.com/ppc/ppc.html/payment
Vérifiez le numéro de compte
3.1

Check your inbox for the UPS confirmation email

Look for an email from accountconfirm@ups.com containing your existing UPS Account Number.

3.2

Navigate to UPS payment settings

If the account number is not listed yet, open https://wwwapps.ups.com/ppc/ppc.html/payment.

https://wwwapps.ups.com/ppc/ppc.html/payment
3.3

Select "Add a payment method"

On the payment page, select "Add a payment method" and open the dropdown.

https://wwwapps.ups.com/ppc/ppc.html/payment
3.4

Click "Add Existing Account"

In the dropdown, choose "Add Existing Account" and follow the prompts to link your existing UPS Account Number.

https://wwwapps.ups.com/ppc/ppc.html/payment
4

Vous avez déjà un numéro de compte UPS existant

If your UPS Account Number is not listed on your Payment Methods page, you can add it by navigating to the page and clicking on "Add existing Account" under "Add a payment method". Should you run into any issues during this process, please reach out to us and make sure to describe what is happening in detail, ideally accompanied by a screenshot.

https://wwwapps.ups.com/ppc/ppc.html/payment
Vous avez déjà un numéro de compte UPS existant
4.1

Check for a fraud or security message

If UPS blocks the operation and displays a fraud or security warning instead of completing the account creation or linking, note the message shown.

4.2

Call your local UPS Customer or Technical Service

Contact your local UPS Customer or Technical Service representative using the phone number shown in the message or on UPS.com.

https://www.ups.com
4.3

Find your local UPS Technical Support number

If you cannot reach anyone under the provided number, go to the UPS contact page, select the correct territory, and call the listed Technical Support number.

https://www.ups.com/de/en/support/contact-us.page
Find your local UPS Technical Support number
4.4

Open a support ticket for additional help

If you still have issues getting or linking your UPS Account Number, open a support ticket with us so we can assist you further.

Open a support ticket for additional help
5

Dépannage

Sometimes UPS is flagging this operation as a fraudulent operation and is not continuing the process of generating or linking a UPS Account Number. Instead it is not completing this step. In this case, please contact UPS support and tell them you need a UPS Account Number to be activated. The UPS local support contact details can be found on ups.com.

Dépannage

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