4. Troubleshooting
Troubleshooting Step-by-step troubleshooting guide with common causes and solutions.
Step-by-Step Guide
4. Troubleshooting
Orders are not synchronizing to the Dashboard Should you not see your orders being synchronized to the Dashboard, please do the following: - Navigate to Stores -> Configuration - Select in the Scope "Default Config" - Navigate to Services -> OAuth - In the block "Consumer Settings" set "Allow OAuth Access Tokens to be used as standalone Bearer tokens" to "Yes" and save the changes Please create a new test order and see if it's synchronizing to your Dashboard. If you don't see it, ple
Orders are not synchronizing to the Dashboard Should you not see your orders being synchronized to the Dashboard, please do the following: - Navigate to Stores -> Configuration - Select in the Scope "Default Config" - Navigate to Services -> OAuth - In the block "Consumer Settings" set "Allow OAuth Access Tokens to be used as standalone Bearer tokens" to "Yes" and save the changes Please create a new test order and see if it's synchronizing to your Dashboard. If you don't see it, please reach out to upsplugins@ecommerce.help for support.
