eCommerce.Help Desk

4. Troubleshooting

1 min read

Orders are not synchronizing to the Dashboard Should you not see your orders being synchronized to the Dashboard, please do the following:   - Navigate to Stores -> Configuration   - Select in the Scope "Default Config"   - Navigate to Services -> OAuth   - In the block "Consumer Settings" set "Allow OAuth Access Tokens to be used as standalone Bearer tokens" to "Yes" and save the changes Please create a new test order and see if it's synchronizing to your Dashboard. If you don't see it, ple

Step-by-Step Guide

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4. Troubleshooting

Orders are not synchronizing to the Dashboard Should you not see your orders being synchronized to the Dashboard, please do the following:   - Navigate to Stores -> Configuration   - Select in the Scope "Default Config"   - Navigate to Services -> OAuth   - In the block "Consumer Settings" set "Allow OAuth Access Tokens to be used as standalone Bearer tokens" to "Yes" and save the changes Please create a new test order and see if it's synchronizing to your Dashboard. If you don't see it, please reach out to upsplugins@ecommerce.help for support.

4. Troubleshooting

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