eCommerce.Help Desk
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UPS Shipping Dashboard

BigCommerce + UPS

Get help with UPS Shipping Dashboard for BigCommerce and UPS.

Quick Topics

Getting Started

Start using UPS Shipping Dashboard with BigCommerce and UPS.

FAQ

Common questions about this connector and setup.

Optimization & Configuration

Learn how to optimize and configure your UPS Shipping Dashboard for BigCommerce and UPS.

Services & Features

Key capabilities and features supported by this connector.

Pricing

Pricing and plan details for this connector.

Support & Contact

Get help with UPS Shipping Dashboard and this integration.

App Topics (2)

App Topics (21)

Tags
UPS Onboarding

1. Dashlink Print: Requirements & Installation

Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually uninstall QZ Tray first, the two applications should not coexist because they will fight for the same port number. For Windows, the uninstall can be performed through the Control Panel/System Preferences. For Mac, the app can be dragged to the recycling bin. For Linux, the uninstall script is needed.

1 min read
UPS Support

Im getting the error message "Invalid Authentication Information"

Navigate to the UPS DashboardLink profile page where your UPS Account data is stored.

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UPS Configuration & Operations, Configuration

Enroll to UPS Paperless Invoice

Login to the ups.com profile.

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UPS FAQ

Can I use the UPS eCommerce Shipping Dashboard with a WorldShip or CampusShip account?

The Dashboard does work with the UPS API. The UPS API supports only ups.com profiles that work with ups.com . Campusship and Worldship are not supporting the UPS API: You can create a new ups.com profile and link your existing Worldship or Campusship UPS Account number to this new UPS Profile on ups.com To do so, please navigate to: https://wwwapps.ups.com/ppc/ppc.html/payment and click on "Add existing Account" under "Add a payment method". Should you run into any issues during this process,

1 min read
UPS FAQ

Do I have to go into the UPS dashboard every time an order is placed and enter in the addresses to pay for it or does the plugin automate this?

This setting is available in the plugin. You can set this up on the shipping manager section in order to create a shipping label.

1 min read
UPS FAQ

Do you support UPS API integration cases?

Support is only provided for official UPS plugins that can be downloaded from either the UPS website or official marketplaces such as Magento 2 Extension Marketplace, WooCommerce Extension Marketplace, OpenCart Extension Store and PrestaShop Addons Marketplace: https://ecommerce.help/product/ups-plugins Please note that any other alternative UPS API Integration Support is currently not provided.

1 min read
UPS Support

Can you support me in case of an issue?

Yes, feel free to contact us here: https://ecommerce.help/service/shipping/ups-plugins/ Please keep in mind that, in most cases, for agents support, you will have to provide Back Office access at least to the Modules Manager section of your eCommerce platform.

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UPS FAQ

Code of Conduct

We understand that integrating new systems can be stressful — and we're here to help. To ensure the session is productive and respectful for everyone involved, please follow these guidelines: 1. Respect and Professionalism Are Expected Everyone — merchants, account managers, and onboarding specialists — deserves to be treated with respect. We understand there may be frustration, but aggressive or hostile behavior is not acceptable. Constructive questions and feedback are welcome; personal att

1 min read
UPS Configuration

3. Dashlink Print: Uninstall Guides for Windows and Mac

Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray or Dashlink-Print uninstalled. Each client will need to manually uninstall QZ Tray first. The two applications should not coexist because they will fight for the same port number.

1 min read
UPS Features, Services & Features

0. What is eCommerce Shipping Dashboard?

## eCommerce Shipping Dashboard is free, and it’s easy to use. • Log in or register. • Connect to your online marketplaces or web stores to allow ups.com to access your orders • Setup your shipping profile, preferences and payment options • Manage and ship your orders

1 min read
UPS Features, Services & Features

Allegro - Coming soon

We are always looking for more ways to help you connect with ease so we are expanding our list of connections, starting with Allegro! You will be able to: • Automatically import your orders and export the shipment information back to your Allegro stores • Save time and reduce keystroke errors by shipping in just a few clicks • Eliminate manual tracking with automated UPS notifications to your customers Are there more connections you'd like that aren't currently available? Send us a message so

1 min read
Onboarding

1. BigCommerce UPS Shipping Onboarding Guide

This guide provides a step-by-step process for setting up UPS shipping with your BigCommerce store. It's designed for store owners who want to integrate UPS shipping services seamlessly into their e-commerce operations.

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Support

2. Dashlink Print: Known Issues & Troubleshooting

This article provides a comprehensive guide to known issues and troubleshooting steps for Dashlink Print users. It is designed for users who are experiencing problems with installation, operation, or software conflicts.

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FAQ

Overview of what this FAQ covers.

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Configuration

How do I configure basic settings of UPS eCommerce Shipping Dashboard for my store?

This guide provides step-by-step instructions for setting up the basic configurations of the UPS eCommerce Shipping Dashboard for your online store. It is designed for store owners who want to integrate UPS shipping services with their eCommerce platforms.

1 min read
Onboarding

How do I create an account and get started with UPS eCommerce Shipping Dashboard?

This guide covers the process of creating an account and setting up the UPS eCommerce Shipping Dashboard for efficient shipping management. It's designed for eCommerce business owners looking to streamline their shipping operations with UPS.

1 min read
Onboarding, Setup & Getting Started

How do I integrate UPS eCommerce Shipping Dashboard with my store (e.g., Shopify, WooCommerce, etc.)?

This guide covers the integration of the UPS eCommerce Shipping Dashboard with various online store platforms like Shopify, WooCommerce, BigCommerce, and Magento. It's designed for store owners looking to streamline their shipping processes.

1 min read
Features, Services & Features

How do I track performance and measure UPS eCommerce Shipping Dashboard’s effectiveness?

This guide covers how to track performance and measure the effectiveness of the UPS eCommerce Shipping Dashboard. It is intended for users who want to optimize their shipping processes by leveraging key metrics and features provided within the dashboard.

1 min read

How to use UPS with your BigCommerce Store

This guide covers how to integrate UPS shipping services with your BigCommerce store, focusing on the simplest and most cost-effective method using the UPS Shipping Dashboard. It's ideal for store owners looking to streamline their shipping processes.

1 min read
UPS Configuration

How to validate your Rates

Go to ups.com to begin the rate validation process.

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Support

I'm getting the error message "Invalid Authentication Information"

Navigate to the UPS DashboardLink profile page where your UPS Account data is stored.

1 min read

Troubleshoot

This FAQ covers common troubleshooting issues related to the installation and use of the UPS Plugin, including account linking, display issues, and rate problems.

1 min read
Features

What features does UPS eCommerce Shipping Dashboard offer for my eCommerce Business?

The UPS eCommerce Shipping Dashboard offers a comprehensive suite of features designed to streamline and optimize shipping operations for eCommerce businesses. This guide provides an overview of its key functionalities and benefits.

1 min read

Other platforms supported by UPS Shipping Dashboard

Get help with platforms that integrate with BigCommerce