1. BigCommerce UPS Shipping Onboarding Guide
Begin by registering for a free UPS Shipping Dashboard account or logging in if you already have one. This is the first step to integrating UPS shipping with your BigCommerce store.
Step-by-Step Guide
Guide to Setting Up UPS Shipping with BigCommerce
This guide provides a step-by-step process for setting up UPS shipping with your BigCommerce store. It's designed for store owners who want to integrate UPS shipping services seamlessly into their e-commerce operations.
Register or Log In to UPS Dashboard
Visit the registration page at https://ups.dashboardlink.com/register to create a new account. If you already have an account, log in at https://ups.dashboardlink.com/login. Ensure you have your login credentials ready for a smooth process.
→ https://ups.dashboardlink.com/register
Connect BigCommerce Store
After logging into your UPS Dashboard, navigate to https://ups.dashboardlink.com/de/stores. Click on the 'Edit Connection' button for BigCommerce to establish the connection. Ensure your store details are correctly entered to avoid connection issues.
→ https://ups.dashboardlink.com/de/stores
Set Default Shipping Values
Go to https://ups.dashboardlink.com/user/profile# and open the 'Sender' tab to enter your Sender details. Then, set default package measurements under the 'Shipment defaults' tab. These defaults apply when no specific dimensions are provided by the commerce system.
→ https://ups.dashboardlink.com/user/profile#
Enter Sender Details
Ensure all necessary fields are completed to avoid delays in processing shipments.
Set Package Measurement Defaults
These settings are used when specific dimensions are not provided by the system, but you can modify them before printing a label.
Link UPS Account
Open the 'UPS Account' tab on the dashboard and enter the required information to link your UPS account. Ensure all details are accurate to avoid any issues with shipping services.
Create BigCommerce UPS Shipping Rates
Name your shipping rates based on the UPS service you intend to use, such as 'UPS Standard' or 'UPS Express'. This naming convention is necessary for the dashboard to display only the relevant orders.
Manage Orders and Shipments
Access all open orders at https://ups.dashboardlink.com/orders. Use the 'Action' button to view order details or create shipping labels. This functionality helps streamline the shipping process.
→ https://ups.dashboardlink.com/orders
View Order Details
The order details page allows you to create labels and update tracking information, ensuring accurate order processing.
Create Shipment/Shipping Label
Ensure all mandatory fields are completed, and configure the UPS service and packaging options. Once ready, click 'Create Shipping' to generate the label and move the order to the 'Shipments' section.
Access Support
Open a support case by visiting https://ecommerce.help/service/shipping/ups-plugins/#ticket or email upsplugins@ecommerce.help for assistance. Ensure you provide detailed information about your issue for a quicker resolution.
→ https://ecommerce.help/service/shipping/ups-plugins/#ticket
Reset Your Password
If you receive a message indicating incorrect credentials, select 'Forgot password?' and enter your email address. Follow the instructions in the password reset email to regain access. Contact support if issues persist.
