Comment valider vos tarifs
Allez sur ups.com pour commencer le processus de validation des tarifs.
Guide étape par étape
Accéder au site Web de UPS
Go to ups.com to begin the rate validation process.
The UPS app uses the same API to get a rate as ups.com, making it simple to validate if the rates are due to your contract or if there are rare cases of errors.
→ https://www.ups.comCréer un envoi
Ensure you use 100% the same data input for the shipment.
Make sure to use the same weight, dimensions, and services as your original shipment to accurately compare rates.
Vérifier et comparer les tarifs
Compare the rate from ups.com with your expected rate.
Créer un ticket pour les écarts
If the rates are not the same, create a ticket.
Include a screenshot of the rate discrepancy when creating the ticket.
Contacter le responsable de compte
If the rates are the same, discuss with your account manager.
Talk to your account manager about your contracted rates if the rates match.