Cómo validar tus tarifas
Visite ups.com para comenzar el proceso de validación de tarifas.
Guía paso a paso
Acceder al sitio web de UPS
Go to ups.com to begin the rate validation process.
The UPS app uses the same API to get a rate as ups.com, making it simple to validate if the rates are due to your contract or if there are rare cases of errors.
→ https://www.ups.comCrear un envío
Ensure you use 100% the same data input for the shipment.
Make sure to use the same weight, dimensions, and services as your original shipment to accurately compare rates.
Verificar y comparar tarifas
Compare the rate from ups.com with your expected rate.
Crear un ticket por discrepancias
If the rates are not the same, create a ticket.
Include a screenshot of the rate discrepancy when creating the ticket.
Contactar al gerente de cuenta
If the rates are the same, discuss with your account manager.
Talk to your account manager about your contracted rates if the rates match.