Here you can follow the change log for the new eCommerce Solution from UPS, powered by Itembase.

12 July 2023

  • Performance improvements on overall Dashboard

01 June 2023

  • Adding the ability to to connect multiple UPS Accounts
  • Adding the ability to configure rules for specific scenarios to increase automation

03 March 2023

  • Adding the ability to filter the orders and shipments view by commerce system tags
  • Enhanced the filter to be able to filter by tracking number

23 February 2023

  • Adding the ability to use UPS Access Points for merchants
  • Adding the ability to create commercial invoice for international returns

30 January 2023

  • Adding the ability to configure different country related declaration statements
  • Adding ability to configure fixed weight for packages instead of taking order items weight

26 January 2023

  • Adding the ability to create return labels while creating forward labels

23 January 2023

  • Add functionality to download all labels in one PDF
  • Improvement on UPS Commercial Invoice data, invoice number added

17 January 2023

  • Adding Orders Shipping cost by default to the Commercial Invoice
  • Added support of uploading own Commercial Invoice

13 January 2023

  • Support different label format for Return Labels in Shipment Defaults

27 December 2022

  • Mark Shipping Labels as processed as soon as they have been downloaded or printed
  • Added functionality to disable generating commercial invoices at all

23 December 2022

  • Added Suport for Scheduling a Pickup via the Dashboard

22 December 2022

  • Automatically split addresses if they are too long in the Address fields.
  • Persist changed addresses if recreating a label

29 November 2022

  • Added support for Dry Ice packages

17 November 2022

  • Added support for Dry Ice packages

11 November 2022

  • Added support to configure how many entries per page should be displayed

04 November 2022

  • Added support to re-create labels from existing shipments
  • Added additional option for “Residential indicator”

14 October 2022

  • Added support to save filter configurations

05 October 2022

  • Added support for multi package breakdown and part numbers per order
  • Added additional option for “Drop off” information

29 September 2022

  • Added support to map Shipping Methods to UPS Service
  • Make Shipment Exception Notification receiver optional
  • Add support to merge multiple PDF labels into one big while downloading labels

22 September 2022

  • Added support creating return labels

21 September 2022

  • Added support for adding multiple addresses like different warehouses that can be selected during label creation

21 September 2022

  • Added support for adding multiple addresses like different warehouses that can be selected during label creation

07 September 2022

  • Added Declaration Statement for Commercial invoice
  • Added field for declared values while creating a label and in shipment defaults

01 August 2022

  • Support Harmonized System Code for commecial invoices
  • Support Customs declaration free text for commercial invoices

28 July 2022

  • Enable Shipment Defaults for Unit of measure and Country of origin


  • Fixed Currency display in Order View

26 July 2022

  • Add Additional Service “Signature required”
  • Add Additional Service “Adult Signature required”
  • Add Additional Service “ISC special-exceptions goods”

22 July 2022

  • Allow Shipments to enable DDP
  • Add EORI number in Shipment Defaults

05 July 2022

  • Allow customer to define multiple packages in Shipment Defaults
  • Allow splitting one order into multiple packages

30 June 2022

  • Visualize automatically generated UPS Access Key

27 June 2022

  • Automatically create the Access Key for a user profile in the UPS Account linking section

09 June 2022

  • Onboarding Support Guide panel added

25 May 2022


  • Extra products are added to the invoice which are not in the order.

02 May 2022


  • Enable COD Options also for orders with payment method “manual”
  • Write back tracking URL to Shopify

27 April 2022


  • Added possibility to create Commercial Invoices on Create Shipment view

26 April 2022


  • Added COD Options for COD orders to Create Shipment view

19 April 2022


  • Added multiple Shipping Label size options and Shipping Label format options
  • Address Line 2 is considered to being added to the Shipping Label and rates needs to be re-fetched when this line changes

12 April 2022


  • Added the ability to connect multiple Shopify Stores to the same accountAdded filtering by Shopify Store in the Order Page.Improved error messaging for UPS Account Linking to explicitly state to use the User ID instead of the email address.

06 April 2022


  • Company Address is displayed in the order information an prepopulated on the Create Shipment page
  • Added Default Configuration for Quantum View Shipping Notification and on Create Shipment page

05 April 2022


  • Default setting to import all order regardless of Shipping Rate

04 April 2022


  • Adding sort functionality on order page
  • Added Default configuration to select language setting
  • Added Negotiated rates view on Create Shipment page

01 April 2022


  • Possibility to process Shopify COD orders on the dashboard

30 March 2022


  • Added breakdown of Total charge for Standard Rates on Shipment Creation page
  • Default weight is taken into consideration when rate is requested

29 March 2022


  • Added improved messaging to login and signup page
  • Changed Date display format
  • Added functionality to prefil customer email address automatically

25 March 2022


  • Added Default configuration to auto write back UPS tracking number back to Shopify order after shipment was created
  • Added Default configuration for selecting Standard UPS Shipping Service

24 March 2022


  • Added International Customs Documentation Notes on Create Shipment page

21 March 2022


  • Display Rates for selected services
  • Added default consignee phone number if consignee phone number is not delivered from commerce system

20 March 2022


  • Initial Dashboard Version
  • Connect your Shopify store via Custom Apps
  • Synch orders from Shopify to the dashboard
  • View order Details
  • Configure default values like
    • Sender Default Information
    • Fallback package dimension and weight
  • Supporting 7 languages
    • English
    • French
    • German
    • Italian
    • Dutch
    • Polish
    • Spanish
  • Update Tracking Number to Shopify
  • Filter Order view by Shipping Rates starting with “UPS … “
  • UPS Account Linking
  • Adding UPS Rates based on ShipTo and ShipFrom origins

Was this article helpful?

Have more questions? Submit a request

Contact Us


UK: +44 808 258 0323
Belgium: +32 78 48 49 16
France: +33 805 11 96 92
Germany: +49 32 221097485
Italy: +39 800 725 920
Netherlands: +31 85 107 0232
Poland: +48 22 103 24 55
Spain: +34 518 90 05 99

Popular Plugins



UPS General Help Center
Get Started with UPS
Change Delivery
Claims Support