eCommerce.Help Desk

How do I create an account and get started with Yotpo Reviews?

1 min read

How do I create an account and get started with Yotpo Reviews? Step-by-step instructions with screenshots and troubleshooting tips.

Step-by-Step Guide

1

Getting Started with Yotpo Reviews

This guide covers the process of creating an account and setting up Yotpo Reviews for your online store. It's designed for business owners looking to integrate customer reviews into their eCommerce platforms.

1

Sign Up for Yotpo Reviews

Visit the Yotpo website to begin the sign-up process. Provide your business email, create a password, and enter basic store information.

Go to the Yotpo website and click on the “Get Started” or “Sign Up” button. You’ll need to enter your business email address, create a password, and provide basic information about your store, such as your store name, website URL, and the eCommerce platform you use (e.g., Shopify, BigCommerce, WooCommerce, Magento).

2

Verify Your Email

Activate your Yotpo account by verifying your email address. Check your inbox for a verification email from Yotpo.

After submitting your information, Yotpo will send a verification email to the address you provided. Open the email and click the verification link to activate your account.

3

Set Up Your Store Integration

Integrate Yotpo Reviews with your online store using direct integrations or by adding code snippets.

Once your account is active, you’ll be guided through the process of integrating Yotpo Reviews with your online store. Yotpo offers direct integrations with popular eCommerce platforms. For example, if you use Shopify, you can install the Yotpo app from the Shopify App Store and follow the prompts to connect your store. For other platforms, you may need to install a plugin or add a code snippet to your website.

4

Configure Review Request Settings

Customize the timing and content of review request emails sent to customers.

After integration, you can customize how and when review requests are sent to your customers. In your Yotpo dashboard, navigate to the “Mail After Purchase” settings. Here, you can set the timing for review request emails, personalize the email content, and choose which products to request reviews for.

5

Customize Your Review Widget

Adjust the appearance of the review widget to match your store's branding.

Yotpo provides a review widget that displays customer reviews on your product pages. You can customize the appearance of this widget to match your store’s branding. Access the “Display Reviews” section in your Yotpo dashboard to adjust layout, colors, and placement. You may need to copy and paste a code snippet into your website if you’re not using a direct integration.

6

Moderate and Respond to Reviews

Manage customer reviews through your Yotpo dashboard by approving, rejecting, or responding to them.

Once customers start submitting reviews, you can manage them from your Yotpo dashboard. Approve, reject, or respond to reviews as needed. You can also set up automatic moderation rules to filter out inappropriate content.

7

Explore Additional Features

Enhance your review collection and display with additional Yotpo features like review photos and social sharing.

Yotpo Reviews offers features like review photos, Q&A, and social sharing. Explore these options in your dashboard to enhance your review collection and display.

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