eCommerce.Help Desk

1. Guide d'Intégration de l'Expédition UPS sur BigCommerce

2 min read

Commencez avec l'expédition UPS sur BigCommerce. Guide d'intégration étape par étape couvrant la connexion du compte, les paramètres et le premier envoi.

Guide étape par étape

1

Guide pour Configurer l'Expédition UPS avec BigCommerce

This guide provides a step-by-step process for setting up UPS shipping with your BigCommerce store. It's designed for store owners who want to integrate UPS shipping services seamlessly into their e-commerce operations.

1

Inscrivez-vous ou Connectez-vous au Tableau de Bord UPS

Begin by registering for a free UPS Shipping Dashboard account or logging in if you already have one. This is the first step to integrating UPS shipping with your BigCommerce store.

Visit the registration page at https://ups.dashboardlink.com/register to create a new account. If you already have an account, log in at https://ups.dashboardlink.com/login. Ensure you have your login credentials ready for a smooth process.

https://ups.dashboardlink.com/register
Inscrivez-vous ou Connectez-vous au Tableau de Bord UPS
2

Connecter la Boutique BigCommerce

Connect your BigCommerce store to the UPS Dashboard using the Custom App approach. This connection is essential for managing your shipping operations.

After logging into your UPS Dashboard, navigate to https://ups.dashboardlink.com/de/stores. Click on the 'Edit Connection' button for BigCommerce to establish the connection. Ensure your store details are correctly entered to avoid connection issues.

https://ups.dashboardlink.com/de/stores
Connecter la Boutique BigCommerce
3

Définir les Valeurs d'Expédition par Défaut

Configure default shipping values such as Shipper Information and Measurement system. These defaults streamline the shipping process.

Go to https://ups.dashboardlink.com/user/profile# and open the 'Sender' tab to enter your Sender details. Then, set default package measurements under the 'Shipment defaults' tab. These defaults apply when no specific dimensions are provided by the commerce system.

https://ups.dashboardlink.com/user/profile#
Définir les Valeurs d'Expédition par Défaut
3.1

Enter Sender Details

Add your Sender information to be prefilled for every order.

Ensure all necessary fields are completed to avoid delays in processing shipments.

Enter Sender Details
3.2

Set Package Measurement Defaults

Configure default package dimensions for shipments.

These settings are used when specific dimensions are not provided by the system, but you can modify them before printing a label.

Set Package Measurement Defaults
4

Lier le Compte UPS

Link your UPS account to the dashboard to enable shipping services. This step is crucial for accessing UPS shipping rates and services.

Open the 'UPS Account' tab on the dashboard and enter the required information to link your UPS account. Ensure all details are accurate to avoid any issues with shipping services.

Lier le Compte UPS
5

Créer des Tarifs d'Expédition UPS pour BigCommerce

Set up shipping rates in BigCommerce that start with 'UPS' to filter UPS-specific orders in the dashboard. This helps in managing and viewing relevant orders easily.

Name your shipping rates based on the UPS service you intend to use, such as 'UPS Standard' or 'UPS Express'. This naming convention is necessary for the dashboard to display only the relevant orders.

Créer des Tarifs d'Expédition UPS pour BigCommerce
6

Gérer les Commandes et les Envois

View and manage open orders on the UPS Dashboard. This step involves creating shipments and shipping labels for your orders.

Access all open orders at https://ups.dashboardlink.com/orders. Use the 'Action' button to view order details or create shipping labels. This functionality helps streamline the shipping process.

https://ups.dashboardlink.com/orders
Gérer les Commandes et les Envois
6.1

View Order Details

Get an overview of order details and perform necessary actions.

The order details page allows you to create labels and update tracking information, ensuring accurate order processing.

View Order Details
6.2

Create Shipment/Shipping Label

Add missing information and configure shipment details before creating a shipping label.

Ensure all mandatory fields are completed, and configure the UPS service and packaging options. Once ready, click 'Create Shipping' to generate the label and move the order to the 'Shipments' section.

Create Shipment/Shipping Label
7

Accéder au Support

Reach out for support if you encounter any issues with the UPS Dashboard. Support is available to assist with any technical difficulties.

Open a support case by visiting https://ecommerce.help/service/shipping/ups-plugins/#ticket or email upsplugins@ecommerce.help for assistance. Ensure you provide detailed information about your issue for a quicker resolution.

https://ecommerce.help/service/shipping/ups-plugins/#ticket
Accéder au Support
8

Réinitialiser Votre Mot de Passe

Follow the steps to reset your password if you encounter login issues. This ensures continued access to your UPS Dashboard account.

If you receive a message indicating incorrect credentials, select 'Forgot password?' and enter your email address. Follow the instructions in the password reset email to regain access. Contact support if issues persist.

Réinitialiser Votre Mot de Passe

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