UPS Shipping and UPS Access Point® Official Plug-Ins
Officially Supported Plug-Ins
Select your Plug-In below, read the general FAQ or Submit a Ticket with our Help Desk.
FAQ - Frequently Asked Questions
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Enroll to UPS Paperless Invoice
Login to the ups.com profile. From the blue circle, which is your profile, click Accounts and Payment. From the…
Can I use the UPS eCommerce Shipping Dashboard with a WorldShip or CampusShip account?
The Dashboard does work with the UPS API. The UPS API supports only ups.com profiles that work…
How do I request my UPS Account Number?
Get your UPS Account Number Login to your https://ups.com account or register an UPS Account on https://wwwapps.ups.com/doapp/signup Please make…
How do I request my UPS Access Key?
Get your UPS Access Key Login to your https://ups.com account. After you’ve successfully logged in, please open the following…
Can I use the official UPS Shipping and UPS Access Point® Plugin to ship globally or is it limited to shipping within supported countries?
Yes, the packages manifested through the plugins can be shipped to any country, as long as the…
When I link my UPS account with the plugin, can I also set the new password that I have reset on ups.com within the plugin?
Yes, please navigate to the ‘Account’ section on the plugin settings and find the option to ‘Reset…
I am getting the following error: “The invoice information entered does not match the UPS Account. To ship with this UPS account, the correct invoice information must be entered.”
If you see this error when setting up the plugin via invoice information, please reach out to…
Do you support UPS API integration cases?
Support is only provided for official UPS plugins that can be downloaded from either the UPS website or official marketplaces such…
Is it possible to install the UPS plugin on my Shopify store?
Yes! The UPS eCommerce Shipping Dashboard allows you to connect your Shopify store directly from the ‘Stores’…
What platforms does the UPS plugin support?
Our plugin is compatible with the following platforms: WooCommerce, Magento 2, PrestaShop and OpenCart. You can check…
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