1. Dashlink Print : Exigences et Installation
Assurez-vous que toutes les versions précédentes de Dashlink Print sont complètement désinstallées avant de procéder à la nouvelle installation.
Guide étape par étape
Pre-requisites
Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually uninstall QZ Tray first, the two applications should not coexist because they will fight for the same port number. For Windows, the uninstall can be performed through the Control Panel/System Preferences. For Mac, the app can be dragged to the recycling bin. For Linux, the uninstall script is needed.
For Windows, the uninstall can be performed through the Control Panel/System Preferences.
For Windows, the uninstall can be performed through the Control Panel/System Preferences.
For Mac, the app can be dragged to the recycling bin, or advanced users may wish to run the uninstal
For Mac, the app can be dragged to the recycling bin, or advanced users may wish to run the uninstall script.
For Linux, the uninstall script is needed.
For Linux, the uninstall script is needed.
Minimum System Requirements
Java: OpenJDK 11 (bundled) for Dashlink Print 2.2.2. Operating Systems: Apple OS X 10.7 Lion or higher, Microsoft Windows XP or higher, Linux Ubuntu 12.04 Precise or higher. Requires 512MB of free memory (RAM), recommends 6GB or higher total system memory for raster graphics.
Supported Web Browsers
Safari 6.0.3 or higher. Firefox 31 or higher (requires browser restart for HTTPS). Chrome 31 or higher. Internet Explorer 10 or higher. Microsoft Edge 20.x or higher. Note: Firefox requires a browser restart. IE/Edge on domain networks require external DNS access to localhost.qz.io.
Installation
Download the appropriate version of Dashlink Print for your operating system. Install, taking the defaults. For Mac Users: Navigate to the folder that contains the file and open it to launch the installation program or drag the icon to your Application folder.
Downloads
Windows (Intel): link.ecommerce.help/dashlink-print/windowsx8664. Windows (ARM): link.ecommerce.help/dashlink-print/windowsarm64. Mac (Intel): link.ecommerce.help/dashlink-print/macx8664. Mac (Apple Silicon): link.ecommerce.help/dashlink-print/macarm64. Linux (DEB): link.ecommerce.help/dashlink-print/linuxdeb. Linux (RPM): link.ecommerce.help/dashlink-print/linuxrpm.
→ https://link.ecommerce.help/dashlink-print/windowsx8664Firefox Steps
When using Dashlink Print with Firefox, you may need to restart the browser after installation to enable HTTPS communication. If prompted, accept the security certificate.
Support and Troubleshooting
For support, please open a ticket. For troubleshooting common issues, refer to the Dashlink Print Known Issues & Troubleshooting guide.
Installing Dashlink Print
Download the appropriate version of Dashlink Print for your operating system
Download the appropriate version of Dashlink Print for your operating system
Download the appropriate version of Dashlink Print for your operating system
For Mac Users: Navigate to the folder that contains the file and open it to launch the installation
For Mac Users: Navigate to the folder that contains the file and open it to launch the installation program or drag the icon to your Application folder.
Downloads
Operating System Download Version 2.2.2Windows (Intel)DownloadWindows (ARM)DownloadMac (Intel)DownloadMac (Apple Silicon)Download
Firefox steps
Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled) AFTER Firefox.
Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled
Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled) AFTER Firefox.
The certificate installation is performed when Firefox is opened, so closing all running versions of
The certificate installation is performed when Firefox is opened, so closing all running versions of Firefox is required for HTTPS support.
Mac users will need to fully quit Firefox via Command (⌘) + Q.
Mac users will need to fully quit Firefox via Command (⌘) + Q.
PortableFirefox users will have to follow special instructions via the PortableFirefox Support page
PortableFirefox users will have to follow special instructions via the PortableFirefox Support page
Support
Error Description (ideally with video/screenshots)
Error Description (ideally with video/screenshots)
Error Description (ideally with video/screenshots)
Computer Operating System
Computer Operating System
Printer Model
Printer Model
Troubleshooting
If you should run into issues, please check also our Troubleshooting Guides for Dashlink Print. ##