eCommerce.Help Desk
Spring GDS OMS UPS Shipping Dashboard Onboarding

1. Dashlink Print: Anforderungen & Installation

3 min read

Stellen Sie sicher, dass alle vorherigen Versionen von Dashlink Print vollständig deinstalliert sind, bevor Sie mit der neuen Installation fortfahren.

Schritt-für-Schritt-Anleitung

1

Pre-requisites

Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually uninstall QZ Tray first, the two applications should not coexist because they will fight for the same port number. For Windows, the uninstall can be performed through the Control Panel/System Preferences. For Mac, the app can be dragged to the recycling bin. For Linux, the uninstall script is needed.

1.1

For Windows, the uninstall can be performed through the Control Panel/System Preferences.

For Windows, the uninstall can be performed through the Control Panel/System Preferences.

1.2

For Mac, the app can be dragged to the recycling bin, or advanced users may wish to run the uninstal

For Mac, the app can be dragged to the recycling bin, or advanced users may wish to run the uninstall script.

1.3

For Linux, the uninstall script is needed.

For Linux, the uninstall script is needed.

2

Minimum System Requirements

Java: OpenJDK 11 (bundled) for Dashlink Print 2.2.2. Operating Systems: Apple OS X 10.7 Lion or higher, Microsoft Windows XP or higher, Linux Ubuntu 12.04 Precise or higher. Requires 512MB of free memory (RAM), recommends 6GB or higher total system memory for raster graphics.

3

Supported Web Browsers

Safari 6.0.3 or higher. Firefox 31 or higher (requires browser restart for HTTPS). Chrome 31 or higher. Internet Explorer 10 or higher. Microsoft Edge 20.x or higher. Note: Firefox requires a browser restart. IE/Edge on domain networks require external DNS access to localhost.qz.io.

4

Installation

Download the appropriate version of Dashlink Print for your operating system. Install, taking the defaults. For Mac Users: Navigate to the folder that contains the file and open it to launch the installation program or drag the icon to your Application folder.

5

Downloads

Windows (Intel): link.ecommerce.help/dashlink-print/windowsx8664. Windows (ARM): link.ecommerce.help/dashlink-print/windowsarm64. Mac (Intel): link.ecommerce.help/dashlink-print/macx8664. Mac (Apple Silicon): link.ecommerce.help/dashlink-print/macarm64. Linux (DEB): link.ecommerce.help/dashlink-print/linuxdeb. Linux (RPM): link.ecommerce.help/dashlink-print/linuxrpm.

https://link.ecommerce.help/dashlink-print/windowsx8664
6

Firefox Steps

When using Dashlink Print with Firefox, you may need to restart the browser after installation to enable HTTPS communication. If prompted, accept the security certificate.

7

Support and Troubleshooting

For support, please open a ticket. For troubleshooting common issues, refer to the Dashlink Print Known Issues & Troubleshooting guide.

8

Installing Dashlink Print

Download the appropriate version of Dashlink Print for your operating system

8.1

Download the appropriate version of Dashlink Print for your operating system

Download the appropriate version of Dashlink Print for your operating system

8.2

For Mac Users: Navigate to the folder that contains the file and open it to launch the installation

For Mac Users: Navigate to the folder that contains the file and open it to launch the installation program or drag the icon to your Application folder.

9

Downloads

Operating System Download Version 2.2.2Windows (Intel)DownloadWindows (ARM)DownloadMac (Intel)DownloadMac (Apple Silicon)Download

10

Firefox steps

Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled) AFTER Firefox.

10.1

Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled

Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled) AFTER Firefox.

10.2

The certificate installation is performed when Firefox is opened, so closing all running versions of

The certificate installation is performed when Firefox is opened, so closing all running versions of Firefox is required for HTTPS support.

10.3

Mac users will need to fully quit Firefox via Command (⌘) + Q.

Mac users will need to fully quit Firefox via Command (⌘) + Q.

10.4

PortableFirefox users will have to follow special instructions via the PortableFirefox Support page

PortableFirefox users will have to follow special instructions via the PortableFirefox Support page

11

Support

Error Description (ideally with video/screenshots)

11.1

Error Description (ideally with video/screenshots)

Error Description (ideally with video/screenshots)

11.2

Computer Operating System

Computer Operating System

11.3

Printer Model

Printer Model

12

Troubleshooting

If you should run into issues, please check also our Troubleshooting Guides for Dashlink Print. ##

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