eCommerce.Help Desk
UPS Shipping Dashboard Support

Estoy recibiendo el mensaje de error "Información de autenticación no válida"

1 min read

Navegue a la página de perfil de UPS DashboardLink donde se almacenan los datos de su cuenta de UPS.

Guía paso a paso

1

Open the UPS DashboardLink profile page

Navigate to the UPS DashboardLink profile page where your UPS Account data is stored.

https://ups.dashboardlink.com/user/profile#upsAccount
2

Copy your UPS Account Number

Copy the UPS Account Number displayed on the DashboardLink profile page.

https://ups.dashboardlink.com/user/profile#upsAccount
3

Reconnect your UPS Account

Click the "Connect my UPS Account" button and complete the connection process.

4

Paste your UPS Account Number back into the Dashboard

When you return to the Dashboard, paste the copied UPS Account Number into the new blank UPS Account Number field.

https://ups.dashboardlink.com/user/profile#upsAccount
5

Delete the old UPS Account Number entry

Ensure the previous UPS Account Number entry is removed to avoid conflicts or failed authentication attempts.

https://ups.dashboardlink.com/user/profile#upsAccount

¿Fue útil esta guía?