eCommerce.Help Desk
UPS Live Rates FAQ

What should I do if my negotiated rates are not displaying in the storefront of my commerce system?

1 min read

In case you have such issues please contact us by opening up a support ticket via  upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide the following information: • Country Code (for example: Germany code is “DE”) • Account Number • User_ID (The User_ID should be copied from the "Complete Configuration" section of the UPS plugin admin) • Store URL (for example: https://mystore.com) With this information we can activate your negotiated rates with the help

Step-by-Step Guide

1

What should I do if my negotiated rates are not displaying in the storefront of my commerce system?

In case you have such issues please contact us by opening up a support ticket via  upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide the following information: • Country Code (for example: Germany code is “DE”) • Account Number • User_ID (The User_ID should be copied from the "Complete Configuration" section of the UPS plugin admin) • Store URL (for example: https://mystore.com) With this information we can activate your negotiated rates with the help of UPS for your plugin.

Was this guide helpful?