eCommerce.Help Desk

4. Plugin - Merchant Configuration

2 min read

Choose the country from which your packages will be shipped. This is the first step in configuring the plugin.

Step-by-Step Guide

1

Configuring the Plugin for Merchants

This guide provides a step-by-step walkthrough for merchants to configure the plugin before using it on their e-commerce site. It covers country selection, terms acceptance, account setup, shipping services, and more.

2

Select Shipping Country

Select the appropriate country from the list provided. This will determine the available shipping options and services. Once selected, click 'Continue' to proceed to the next configuration step.

Select Shipping Country
3

Accept Terms & Conditions

Carefully review the terms and conditions presented. Acceptance is mandatory to continue with the setup process. Click 'Continue' after agreeing to the terms to move to the next step.

Accept Terms & Conditions
4

Configure UPS Account

If you have an existing UPS account, ensure the registered pickup address matches exactly, including postal code format. Choose from three options: having a recent invoice, having an account without a recent invoice, or needing a new account. Incorrect information can lead to configuration errors. For assistance, contact UPS support.

https://support.ecommerce.help/hc/en-us/requests/new
Configure UPS Account
4.1

UPS Account with Recent Invoice

Provide the necessary account details and ensure all information is accurate to avoid configuration issues.

UPS Account with Recent Invoice
4.2

UPS Account Without Recent Invoice

Enter your account number and other required details. Ensure accuracy to prevent errors.

UPS Account Without Recent Invoice
4.3

No UPS Account

Follow the prompts to set up a new account through the plugin. Ensure all information is correct.

No UPS Account
5

Select Shipping Services

Review the list of available shipping services and select those that best fit your needs. Note that Saturday Delivery is only available in Europe. Ensure your selections are appropriate for your delivery and pickup locations.

Select Shipping Services
5.1

Deliver to UPS Access Point™

This option allows customers to pick up their packages at a designated UPS location.

Deliver to UPS Access Point™
5.2

Deliver to Consignee Address

Ensure the delivery address is correct and eligible for the selected services.

Deliver to Consignee Address
6

Configure Collect on Delivery (COD)

The plugin will detect if the COD module is installed. If you wish to use COD, ensure the module is active. To disable COD, deactivate the module. The plugin will update automatically.

Configure Collect on Delivery (COD)
7

Set Package Dimensions

For Basic, define default package sizes based on item count. For Advanced, enter product weights and dimensions in your shop settings. Ensure backup rates are set to handle errors. Use kilograms and centimeters for weight and size entries.

Set Package Dimensions
8

Configure Checkout Shipping Rates

For flat rates, set thresholds and corresponding delivery charges. For real-time rates, configure a percentage of UPS quotes to charge customers. Save your configurations before proceeding.

Configure Checkout Shipping Rates
9

Complete Configuration

Review the final configuration screen for additional guidance. You can search for UPS Access Points and print necessary forms. Click 'Complete Configuration' to finish the setup.

Complete Configuration

Was this guide helpful?