M+U

Magento 2 + UPS

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P+U

Prestashop + UPS

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W+U

WooCommerce + UPS

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UPS FAQ

Do you support UPS API integration cases?

Support is only provided for official UPS plugins that can be downloaded from either the UPS website or official marketplaces such as Magento 2 Extension Marketplace, WooCommerce Extension Marketplace, OpenCart Extension Store and PrestaShop Addons Marketplace: https://ecommerce.help/product/ups-plugins Please note that any other alternative UPS API Integration Support is currently not provided.

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UPS Support

I've installed the official UPS Access Points Plugin but I don't see the Access Point map?

In most of the cases your account number does not have the necessary contract to ship to Access Points. Please refer to your account representative who will be able to add it in the UPS back end systems

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UPS Support

Can you support me in case of an issue?

Yes, feel free to contact us here: https://ecommerce.help/service/shipping/ups-plugins/ Please keep in mind that, in most cases, for agents support, you will have to provide Back Office access at least to the Modules Manager section of your eCommerce platform.

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UPS FAQ

Code of Conduct

We understand that integrating new systems can be stressful — and we're here to help. To ensure the session is productive and respectful for everyone involved, please follow these guidelines: 1. Respect and Professionalism Are Expected Everyone — merchants, account managers, and onboarding specialists — deserves to be treated with respect. We understand there may be frustration, but aggressive or hostile behavior is not acceptable. Constructive questions and feedback are welcome; personal att

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Onboarding, Setup & Getting Started

How do I configure basic settings of UPS Access Points for my store?

Log in to your existing UPS business account or register for a new one if you don't have an account.

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Onboarding, Setup & Getting Started

How do I create an account and get started with UPS Access Points?

Go to the official UPS website to begin the account creation process.

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Onboarding, Setup & Getting Started

How do I integrate UPS Access Points with my store (e.g., Shopify, WooCommerce, etc.)?

Search the Shopify App Store for apps that support UPS Access Points. Options include 'UPS Access Point' by PluginHive or 'ShipperHQ'.

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Features, Services & Features

How do I track performance and measure UPS Access Points’s effectiveness?

Track key metrics such as shipment volume, pickup success rate, and delivery time to evaluate the usage and efficiency of UPS Access Points.

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FAQ

UPS Shipping and UPS Access Point® Official Extension

No content available

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Features, Services & Features

What features does UPS Access Points offer for my eCommerce Business?

UPS Access Points are local businesses that act as secure pickup and drop-off locations for packages, offering flexibility for your customers.

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