eCommerce.Help Desk
PU

UPS Access Points

Prestashop + UPS

Get help with UPS Access Points for Prestashop and UPS.

Quick Topics

UPS FAQ

Do you support UPS API integration cases?

Support is only provided for official UPS plugins that can be downloaded from either the UPS website or official marketplaces such as Magento 2 Extension Marketplace, WooCommerce Extension Marketplace, OpenCart Extension Store and PrestaShop Addons Marketplace: https://ecommerce.help/product/ups-plugins Please note that any other alternative UPS API Integration Support is currently not provided.

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UPS Support

I've installed the official UPS Access Points Plugin but I don't see the Access Point map?

In most of the cases your account number does not have the necessary contract to ship to Access Points. Please refer to your account representative who will be able to add it in the UPS back end systems

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UPS Support

Can you support me in case of an issue?

Yes, feel free to contact us here: https://ecommerce.help/service/shipping/ups-plugins/ Please keep in mind that, in most cases, for agents support, you will have to provide Back Office access at least to the Modules Manager section of your eCommerce platform.

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UPS FAQ

Code of Conduct

We understand that integrating new systems can be stressful — and we're here to help. To ensure the session is productive and respectful for everyone involved, please follow these guidelines: 1. Respect and Professionalism Are Expected Everyone — merchants, account managers, and onboarding specialists — deserves to be treated with respect. We understand there may be frustration, but aggressive or hostile behavior is not acceptable. Constructive questions and feedback are welcome; personal att

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Onboarding, Setup & Getting Started

How do I configure basic settings of UPS Access Points for my store?

This guide provides a step-by-step process for setting up UPS Access Points for your store, allowing customers to choose convenient delivery locations. It is intended for store owners who want to enhance their delivery options.

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Onboarding, Setup & Getting Started

How do I create an account and get started with UPS Access Points?

This guide is for individuals looking to create a UPS account and utilize UPS Access Points for convenient package pickup and drop-off. It covers account creation, profile setup, and how to find and use Access Points.

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Onboarding, Setup & Getting Started

How do I integrate UPS Access Points with my store (e.g., Shopify, WooCommerce, etc.)?

This guide covers how to integrate UPS Access Points with your online store, such as Shopify or WooCommerce, using compatible shipping apps or plugins. It is intended for store owners looking to offer customers the option to select a nearby UPS Access Point as their delivery location during checkout.

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Features, Services & Features

How do I track performance and measure UPS Access Points’s effectiveness?

This guide provides a comprehensive approach to tracking the performance and measuring the effectiveness of UPS Access Points. It is designed for businesses looking to optimize their delivery strategies by analyzing quantitative metrics and gathering qualitative feedback.

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FAQ

UPS Shipping and UPS Access Point® Official Extension

No content available

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Features, Services & Features

What features does UPS Access Points offer for my eCommerce Business?

This article explores the features of UPS Access Points and how they can benefit your eCommerce business by offering flexible delivery options, improving customer satisfaction, and optimizing logistics.

1 min read

Other Prestashop Apps for UPS

Get help with Other Prestashop Apps for UPS

Other platforms supported by UPS Access Points

Get help with platforms that integrate with Prestashop