Come posso configurare le impostazioni di base di Yotpo Reviews per il mio negozio?

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Assicurati che l'app Yotpo Reviews sia installata sulla tua piattaforma e-commerce. Segui le istruzioni di installazione per connettere il tuo negozio.

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Configure Yotpo Reviews for Your Store

This guide covers the basic configuration of Yotpo Reviews for your e-commerce store, including installation, email settings, and widget customization. It's designed for store owners using platforms like Shopify, BigCommerce, or WooCommerce.

Install Yotpo Reviews

Yotpo Reviews needs to be installed on platforms such as Shopify, BigCommerce, or WooCommerce. Follow the specific installation instructions for your platform to ensure a successful connection.

Access the Yotpo Dashboard

The Yotpo Dashboard is the central hub for managing your review settings. Ensure you have the correct login credentials and access rights to make necessary changes.

Configure General Settings

These settings will appear in review request emails and widgets. Ensure your store's branding is consistent by uploading the correct logo and setting the appropriate language for your audience.

4.1

Set Store Name and Logo

Ensure the logo is in the correct format and size for optimal display in emails and widgets.

4.2

Select Language Preferences

Select a language that matches your primary customer base to enhance engagement.

Set Up Review Request Emails

Determine when emails are sent post-purchase, customize the template, and ensure the content aligns with your brand's voice. A typical delay might be 7 days after purchase.

5.1

Configure Email Timing

Consider your shipping times and customer experience when setting this delay to ensure customers have received and used the product.

5.2

Customize Email Template

Use your brand's tone and style to encourage customers to leave reviews, ensuring the message is clear and engaging.

Adjust Moderation Settings

Choose between auto-publishing reviews or requiring manual approval. Set up profanity filters and block specific keywords to maintain quality and relevance.

6.1

Enable Auto-Publish or Manual Approval

Auto-publish can streamline the process, but manual approval allows for more control over the content displayed.

6.2

Set Up Profanity Filters

Define specific keywords to block to ensure reviews remain professional and appropriate.

Customize Widgets

Choose which widgets to display, such as Product Reviews or Star Ratings, and adjust their appearance to match your store's branding. Use code snippets or integrations to place widgets on desired pages.

7.1

Select Widgets to Display

Consider which widgets will provide the most value to your customers and enhance their shopping experience.

7.2

Adjust Widget Appearance

Ensure the widgets align with your store's overall design for a cohesive look.

7.3

Place Widgets on Store Pages

Strategically place widgets on product pages, the homepage, or other locations to maximize visibility and engagement.

Configure Notification Settings

Choose to receive notifications via email or within the Yotpo dashboard. This ensures you or your team can promptly respond to customer feedback.

Enable Social Sharing

Connect your social media accounts and configure sharing preferences to enhance your store's visibility and credibility through customer testimonials.

Save and Test Configurations

Ensure that all settings are correctly configured by testing the review request process and widget functionality. Make adjustments as needed to optimize performance.