eCommerce.Help Desk

How do I request my UPS Account Number?

2 min read

Create or access your UPS.com account, then locate your UPS Account Number on the confirmation page or in the welcome email.

Step-by-Step Guide

1

Get your UPS Account Number

Create or access your UPS.com account, then locate your UPS Account Number on the confirmation page or in the welcome email.

https://www.ups.com
1.1

Log in or sign up on UPS.com

More

https://wwwapps.ups.com/doapp/signup
1.2

Make sure the correct country or territory is selected

During registration, confirm that the correct country or territory is selected so your UPS Account Number is created for the right region.

1.3

Locate your UPS Account Number

After you successfully sign up, find your UPS Account Number on the confirmation page or in the email from accountconfirm@ups.com.

2

Create a new UPS Account Number

Use the UPS payment settings page to add a new UPS account if you do not have an account number yet.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.1

Navigate to UPS payment settings

Open the UPS payment settings page at https://wwwapps.ups.com/ppc/ppc.html/payment while you are logged in to your UPS.com account.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.2

Select "Add a payment method"

On the payment page, select "Add a payment method" and open the dropdown menu.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.3

Click "Add new Account"

In the dropdown, choose "Add new Account" to create a new UPS Account Number.

https://wwwapps.ups.com/ppc/ppc.html/payment
2.4

Verify the new UPS Account Number

After you create the new account, verify that your new UPS Account Number is visible on the payment page with method type "Account".

https://wwwapps.ups.com/ppc/ppc.html/payment
3

Add an existing UPS Account Number

If you already have a UPS Account Number but it is not listed, add it via the UPS payment settings page.

https://wwwapps.ups.com/ppc/ppc.html/payment
3.1

Check your inbox for the UPS confirmation email

Look for an email from accountconfirm@ups.com containing your existing UPS Account Number.

3.2

Navigate to UPS payment settings

If the account number is not listed yet, open https://wwwapps.ups.com/ppc/ppc.html/payment.

https://wwwapps.ups.com/ppc/ppc.html/payment
3.3

Select "Add a payment method"

On the payment page, select "Add a payment method" and open the dropdown.

https://wwwapps.ups.com/ppc/ppc.html/payment
3.4

Click "Add Existing Account"

In the dropdown, choose "Add Existing Account" and follow the prompts to link your existing UPS Account Number.

https://wwwapps.ups.com/ppc/ppc.html/payment
4

Troubleshooting UPS Account Number issues

If UPS flags the operation as fraudulent or does not complete the account number process, contact UPS support or open a support ticket for help.

https://www.ups.com
4.1

Check for a fraud or security message

If UPS blocks the operation and displays a fraud or security warning instead of completing the account creation or linking, note the message shown.

4.2

Call your local UPS Customer or Technical Service

Contact your local UPS Customer or Technical Service representative using the phone number shown in the message or on UPS.com.

https://www.ups.com
4.3

Find your local UPS Technical Support number

If you cannot reach anyone under the provided number, go to the UPS contact page, select the correct territory, and call the listed Technical Support number.

https://www.ups.com/de/en/support/contact-us.page
4.4

Open a support ticket for additional help

If you still have issues getting or linking your UPS Account Number, open a support ticket with us so we can assist you further.

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