Shipstation Onboarding Guide for Shopline Stores
Step-by-Step Guide
Log Into ShipStation App
Access the ShipStation application using your credentials.
Ensure you have the necessary login details for your ShipStation account. Navigate to the ShipStation app and enter your credentials to log in.
→ https://shipstation.dashboardlink.com/login
Connect Shopline Store to App
Integrate your Shopline store with the ShipStation app.
Follow the Shopline Button on Shipstation App Dashboard or go directly to the Shipstation App Listing on the Shopline App Store and click install.
→ https://apps.shopline.com/detail/?appHandle=shipstation
Authorize the Shipstation App on Shopline
Navigate to the Shopline Dashboard via the app install process and authorize the app.
Connect ShipStation Account to App
Link your ShipStation account to the app using Shipstation V2 API keys.
Log into ShipStation at https://signin.shipstation.com/, retrieve your V2 API keys, and enter them into the app under Account > ShipStation Account.
→ https://signin.shipstation.com/
Add API Keys to Appp
Add the API Key from your ShipStation Login.
Configure ShipStation Account
Set up your ShipStation account to receive Shopline orders.
In ShipStation, go to My Profile, then Selling Channels > Store Setup, and connect a new store. Search for 'shipstation', name it 'Shopline Store', and wait up to 48 hours for changes to take effect.
Connect a Store
Go To Selling Channels > Store Setup > Connect a Store
This will enable orders from Shopline to show up separately in the Shipstation Navigation.
StoreID (6-8 digits)
Shipstation has decided to hide the StoreID from public view, so you will need to either contact Shipstation Support or use API V1 yourself to get the 6-8 digit StoreID. Once you have it, enter it in the settings on the Shopline Shipstation App Dashboard.
→ https://shipstation.dashboardlink.com/user/profile#account
Warehouses
If you use multiple warehouses you can configure them in the App, otherwise we will use the first Warehouse listed through the API.
→ https://shipstation.dashboardlink.com/location-mapping
Product Mapping
Check the Product Mapping in the App, to ensure that Products from Shopline are mapped correctly with Products from Shipstation.
→ https://shipstation.dashboardlink.com/inventory
Wait for Orders to Sync
Create a Test Order on your Shopline Store and allow 2-5 minutes orders to sync from Shopline to ShipStation.
Go to 'Orders' in the app. Test Orders should sync immediately, whereas orders will be sent to ShipStation within 24 hours of appearing in the app.
Process Order in ShipStation
Handle orders in ShipStation to obtain tracking information.
Mark a test order as shipped in ShipStation. Tracking information will be sent back to your Shopline store, which may take 4-24 hours initially.