eCommerce.Help Desk

1. Etsy Onboarding Guide

1 min read

Create a new account or log into your existing UPS Dashboard account to begin the setup process.

Step-by-Step Guide

1

Etsy UPS Shipping Onboarding Overview

This guide covers the steps to set up and manage UPS shipping for your Etsy store. It's designed for Etsy sellers looking to streamline their shipping process using UPS.

2

Register or Log into UPS Dashboard

Visit the registration page at https://ups.dashboardlink.com/register to create a new account. If you already have an account, log in at https://ups.dashboardlink.com/login.

https://ups.dashboardlink.com/register
Register or Log into UPS Dashboard
3

Connect Your Etsy Store

After logging into your dashboard, navigate to https://ups.dashboardlink.com/de/stores. Click on the 'Edit Connection' button for Etsy to establish the connection.

https://ups.dashboardlink.com/de/stores
Connect Your Etsy Store
4

Set Default Shipping Values

Go to https://ups.dashboardlink.com/user/profile# and open the 'Sender' tab to enter your Sender details. Then, set default package measurements under the 'Shipment defaults' tab to ensure consistency across orders.

https://ups.dashboardlink.com/user/profile#
Set Default Shipping Values
4.1

Enter Sender Information

Ensure all necessary fields are filled out to avoid manual entry for each order.

Enter Sender Information
4.2

Set Package Measurement Defaults

These defaults will be used unless overridden by specific order details. Adjust as needed before printing labels.

Set Package Measurement Defaults
5

Link Your UPS Account

Access the 'UPS Account' tab and input the required information to link your UPS account. This step is crucial for processing shipments.

Link Your UPS Account
6

Create Etsy UPS Shipping Rates

Name your shipping rates starting with 'UPS' to ensure they are recognized by the dashboard. For detailed setup, refer to the Etsy Help Center.

Create Etsy UPS Shipping Rates
7

Manage Orders and Shipments

Navigate to https://ups.dashboardlink.com/orders to see open orders. Use the 'Action' button to view details or create shipping labels.

https://ups.dashboardlink.com/orders
Manage Orders and Shipments
7.1

View Order Details

The order details page provides an overview and options to create labels or update tracking information.

View Order Details
7.2

Create Shipping Label

Select 'Create Shipment' to add missing information and finalize the package details. Confirm sender and receiver information before proceeding.

Create Shipping Label
8

Configure Shipment Details

Ensure all mandatory fields are completed, configure UPS service and packaging options, and click 'Create Shipping' to generate the label. The order will move to the 'Shipments' section.

Configure Shipment Details
9

Access Support

Open a support case at https://ecommerce.help/service/shipping/ups-plugins/#ticket or email upsplugins@ecommerce.help for help with the dashboard.

https://ecommerce.help/service/shipping/ups-plugins/#ticket
Access Support
10

Reset Your Password

Select ‘Forgot password?’ on the login page, enter your email, and click ‘Email Password Reset Link’. If issues persist, contact support at upsplugins@ecommerce.help.

Reset Your Password

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