{"id":870,"date":"2022-03-16T20:07:06","date_gmt":"2022-03-16T20:07:06","guid":{"rendered":"https:\/\/ecommerce.help\/?p=870"},"modified":"2023-05-15T09:09:31","modified_gmt":"2023-05-15T09:09:31","slug":"shopify-ups-shipping","status":"publish","type":"post","link":"https:\/\/ecommerce.help\/ecommerce-shipping-solution\/shopify\/shopify-ups-shipping\/","title":{"rendered":"1. Shopify Onboarding Guide"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Table of Contents: Shopify UPS Shipping<\/h2>\n\n\n\n<ol>\n<li><a href=\"#_Toc98272178\">Registration<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272179\">Connect your Shopify Store<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272180\">Setting Default values<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272181\">UPS Account Linking<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272182\">Creating Shopify UPS Shipping Rates<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272183\">Creating a Shipment<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272184\">View Order Details<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272185\">Creating a Shipment \/ Shipping Label<\/a><\/li>\n\n\n\n<li><a href=\"#_Toc98272186\">Support<\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc98272178\">Registration<\/a><\/h2>\n\n\n\n<p>Please go to <a href=\"https:\/\/ups.dashboardlink.com\/register\" target=\"_blank\" rel=\"noopener\">https:\/\/ups.dashboardlink.com\/register<\/a> &nbsp;and register a free account. If you already have an account, go to <a href=\"https:\/\/ups.dashboardlink.com\/login\" target=\"_blank\" rel=\"noopener\">https:\/\/ups.dashboardlink.com\/login<\/a> and log in.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc98272179\">Connect your Shopify Store<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"UPS Shipping Dashboard Onboarding Part 1: Connect a Shopify Store from the Shopify App Store\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/GxALZdLJugg?list=PL1Di4jfnWLgssa5mdaoyYzoaInJgTbLaL\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>After you\u2019ve successfully registered an account it\u2019s time to connect your Shopify store. The connection is happening via Shopify&#8217;s Custom App approach. <\/p>\n\n\n\n<p>After you log in to your dashboard, you\u2019ll end up on:<\/p>\n\n\n\n<p><a href=\"https:\/\/ups.dashboardlink.com\/de\/stores\" target=\"_blank\" rel=\"noopener\">https:\/\/ups.dashboardlink.com\/de\/stores<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"264\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores.png\" alt=\"Shopify UPS Shipping Dashboard\" class=\"wp-image-890\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores-300x84.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores-768x215.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores-18x5.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores-600x168.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1-Dashboard-Stores-64x18.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<ul>\n<li>Please click on the \u201cEdit Connection\u201d button for Shopify<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>The next section describes how to create a Custom App on Shopify<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-embed-aspect-16-9 wp-has-aspect-ratio\"><a id=\"_Toc98272179\">Setting Default Values<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"UPS Shipping Dashboard Onboarding Part 3: How to Set Up Sender and Shipment Defaults\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/YqMVbdU-j10?list=PL1Di4jfnWLgssa5mdaoyYzoaInJgTbLaL\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>After you\u2019ve successfully connected your store, you will want to set some default values like the Shipper Information, Measurement system, etc.<\/p>\n\n\n\n<p>Please navigate to:<\/p>\n\n\n\n<p><a href=\"https:\/\/ups.dashboardlink.com\/user\/profile#\" target=\"_blank\" rel=\"noopener\">https:\/\/ups.dashboardlink.com\/user\/profile#<\/a><\/p>\n\n\n\n<p>and open the \u201cSender\u201d tab.<\/p>\n\n\n\n<p>On this page you will add your Sender details which will automatically be prefilled for every order.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"408\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender.png\" alt=\"\" class=\"wp-image-892\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender-300x130.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender-768x332.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender-18x8.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender-600x259.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3-Profile-Sender-64x28.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>After creating the Sender, you will want to set up some defaults for the package Measurements. Please open the tab \u201cShipment defaults\u201d and set the values accordingly.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"172\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults.png\" alt=\"\" class=\"wp-image-893\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults-300x55.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults-768x140.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults-18x3.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults-600x109.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4-Shipment-Defaults-64x12.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Those measurements are taken by default if\/when the commerce system does not provide any dimensions. You\u2019ll still have the chance to modify the package dimensions before you print a label.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a id=\"_Toc98272181\">UPS Account Linking<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=i8n3ibCv0fo&#038;list=PL1Di4jfnWLgssa5mdaoyYzoaInJgTbLaL&#038;index=15\n<\/div><\/figure>\n\n\n\n<p>After setting your default setting, it\u2019s time to link your UPS account. Please open the \u201cUPS Account\u201d tab and add the required information.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"216\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking.png\" alt=\"\" class=\"wp-image-894\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking-300x69.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking-768x176.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking-18x4.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking-600x137.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5-UPS-Account-Linking-64x15.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"UPS Shipping Dashboard: How to Get a UPS Access Key\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/TeYNgFYll3E?list=PL1Di4jfnWLgssa5mdaoyYzoaInJgTbLaL\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc98272182\">Creating Shopify UPS Shipping Rates<\/a><\/h2>\n\n\n\n<p>In order to see only the UPS-specific orders in the Dashboard, you have to create Shopify UPS Shipping Rates in Shopify and give them a name that starts with \u201cUPS\u201d.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul>\n<li>UPS Standard<\/li>\n\n\n\n<li>UPS Express<\/li>\n\n\n\n<li>UPS International<\/li>\n<\/ul>\n\n\n\n<p>It is recommended to name it based on the UPS service you want to use. The dashboard displays only orders that have a Shipping Zone Name that starts with \u201cUPS\u201d.<\/p>\n\n\n\n<p>To set up Shopify UPS shipping rates within Shopify, please see this resource on the Shopify Help Center:<\/p>\n\n\n\n<p><a href=\"https:\/\/help.shopify.com\/en\/manual\/shipping\/setting-up-and-managing-your-shipping\/setting-up-shipping-rates\" target=\"_blank\" rel=\"noopener\">https:\/\/help.shopify.com\/en\/manual\/shipping\/setting-up-and-managing-your-shipping\/setting-up-shipping-rates<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"781\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates.png\" alt=\"\" class=\"wp-image-895\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates-300x248.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates-768x635.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates-15x12.png 15w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates-600x496.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6-Shipping-Rates-64x53.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc98272183\">Creating a Shipment<\/a><\/h2>\n\n\n\n<p>On <a href=\"https:\/\/ups.dashboardlink.com\/orders\" target=\"_blank\" rel=\"noopener\">https:\/\/ups.dashboardlink.com\/orders<\/a> you will see all open orders where you haven\u2019t booked a label.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"260\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders.png\" alt=\"\" class=\"wp-image-896\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders-300x83.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders-768x211.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders-18x5.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders-600x165.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7-Orders-64x18.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>The \u201cAction\u201d button gives you a couple of options<\/p>\n\n\n\n<ul>\n<li>View Order Details<\/li>\n\n\n\n<li>Create Shipping Label<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><a id=\"_Toc98272184\">View Order Details<\/a><\/h3>\n\n\n\n<p>The order details page gives you an overview of the order details.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"497\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details.png\" alt=\"\" class=\"wp-image-897\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details-300x158.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details-768x404.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details-18x9.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details-600x316.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8-Order-Details-64x34.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>It also allows you to perform actions like<\/p>\n\n\n\n<ul>\n<li>Creating a Label<\/li>\n\n\n\n<li>Update Tracking Information<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc98272185\">Creating a Shipment \/ Shipping Label<\/a><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"UPS Shipping Dashboard: How to Create a Shipping Label\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Cf70Oe9D51I?list=PL1Di4jfnWLgssa5mdaoyYzoaInJgTbLaL\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>After selecting \u201cCreate Shipment\u201d on an order, you will see an overview screen that allows you to add missing information to the order and perform changes on the package.<\/p>\n\n\n\n<p>You will also get an overview of the standard sender information.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"327\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information.png\" alt=\"\" class=\"wp-image-898\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information-300x104.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information-768x266.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information-18x6.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information-600x208.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9-Sender-Information-64x22.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Furthermore, the Receiver information is prefilled. If data is missing, you have to add the data for all mandatory fields.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"331\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information.png\" alt=\"\" class=\"wp-image-899\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information-300x105.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information-768x269.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information-18x6.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information-600x210.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10-Receiver-Information-64x22.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Finally, you can configure the UPS Service and packaging you would like to use. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"268\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements.png\" alt=\"\" class=\"wp-image-900\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements-300x85.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements-768x218.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements-18x5.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements-600x170.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11-Package-Measurements-64x18.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>When clicking on the \u201cCreate Shipping\u201d button, a Shipping label will be created and the order moves from the \u201cOrder\u201d section into the \u201cShipments\u201d section.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"147\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments.png\" alt=\"\" class=\"wp-image-901\" srcset=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments.png 945w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments-300x47.png 300w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments-768x119.png 768w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments-18x3.png 18w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments-600x93.png 600w, https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12-Shipments-64x10.png 64w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>In the Shipment section you can choose the following different actions:<\/p>\n\n\n\n<ul>\n<li>Cancel Label<\/li>\n\n\n\n<li>Update Tracking Information<\/li>\n<\/ul>\n\n\n\n<p>Updating the tracking information writes back the tracking number to your Shopify store.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc98272186\">Support<\/a><\/h2>\n\n\n\n<p>If you have any questions or issues using the Dashboard, please open up a support case by writing us at: <a href=\"mailto:upsplugins@ecommerce.help\">upsplugins@ecommerce.help<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reset your password<\/h2>\n\n\n\n<p>If the password you typed is incorrect, you\u2019ll see a message that says:<\/p>\n\n\n\n<p>These credentials do not match our records.<\/p>\n\n\n\n<p>In order to reset your password, select \u2018Forgot password?\u2019<\/p>\n\n\n\n<p>Enter your account\u2019s email address, click on \u2018Email Password Reset Link\u2019 and a password reset link will be sent to your inbox.<\/p>\n\n\n\n<p>We recommend following the steps above to resolve your password issues. If you already tried this but it didn&#8217;t work, please contact support by writing to: <a href=\"mailto:upsplugins@ecommerce.help\">upsplugins@ecommerce.help<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Table of Contents: Shopify UPS Shipping Registration Please go to https:\/\/ups.dashboardlink.com\/register &nbsp;and register a free account. If you already have an account, go to https:\/\/ups.dashboardlink.com\/login and log in. Connect your Shopify Store After you\u2019ve successfully registered an account it\u2019s time to connect your Shopify store. The connection is happening via Shopify&#8217;s Custom App approach. After&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[44],"tags":[45,46],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1. Shopify Onboarding Guide - eCommerce.Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ecommerce.help\/ecommerce-shipping-solution\/shopify\/shopify-ups-shipping\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1. 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