eCommerce Help » UPS Shipping and UPS Access Point® Official Plug-Ins » FAQs » I am getting the following error: "The invoice information entered does not match the UPS Account. To ship with this UPS account, the correct invoice information must be entered."
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I am getting the following error: “The invoice information entered does not match the UPS Account. To ship with this UPS account, the correct invoice information must be entered.”

If you see this error when setting up the plugin via invoice information, please reach out to your direct UPS Account Manager or your local UPS billing department to get your invoice information confirmed or retrieve valid invoice information directly from them. After receiving the information, please try to set up the plugin again.

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