Help articles about

UPS Plugins

Enroll to UPS Paperless Invoice

July 27, 2023 /

Login to the ups.com profile. From the blue circle, which is your profile, click Accounts and Payment. From the Actions column select View Account Details, for the account number in question. Expand “Paperless Commercial Invoice” by clicking the Plus (+) symbol. There you can click the “Edit My Preferences” button. You will see the options to add…

Read More

Can I use the UPS eCommerce Shipping Dashboard with a WorldShip or CampusShip account?

July 20, 2023 /

The Dashboard does work with the UPS API. The UPS API supports only ups.com profiles that work with ups.com . Campusship and Worldship are not supporting the UPS API: You can create a new ups.com profile and link your existing Worldship or Campusship UPS Account number to this new UPS Profile on ups.com To do…

Read More

How do I request my UPS Account Number?

June 26, 2023 /

Get your UPS Account Number Login to your https://ups.com account or register an UPS Account on https://wwwapps.ups.com/doapp/signup Please make sure that the correct Country or Territory is selected After you’ve successfully signed up for a new UPS Account, you should find your UPS Account Number on the confirmation page or receive an email from: accountconfirm@ups.com where your…

Read More

3. Dashlink Print: Uninstall Guides for Windows and Mac

June 19, 2023 /

Uninstall Guides Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray or Dashlink-Print uninstalled. Each client will need to manually uninstall QZ Tray first. The two applications should not coexist because they will fight for the same port number. Uninstall on Windows For Windows, the uninstall can be performed through the Control Panel/System…

Read More

2. Dashlink Print: Known Issues & Troubleshooting

December 5, 2022 /

Pre-requisites Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually uninstall QZ Tray first, the two applications should not coexist because they will fight for the same port number. 1. Known Issues Conflicting Applications The following applications may cause issues with Dashlink Print installation.…

Read More

1. Dashlink Print: Requirements & Installation

December 5, 2022 /

Pre-requisites Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually uninstall QZ Tray first, the two applications should not coexist because they will fight for the same port number. Requirements Minimum System Requirements Java Versions Product Minimum Version Dashlink Print 2.2.2 OpenJDK 11 (bundled)…

Read More

How do I request my UPS Access Key?

April 11, 2022 /

Get your UPS Access Key Login to your https://ups.com account. After you’ve successfully logged in, please open the following link to the UPS Developer Kit https://www.ups.com/upsdeveloperkit?loc=en_DE and click on Step 4: Request an access key In the first dropdown please select “I want to integrate UPS shipping capabilities with my business” In the second dropdown please select…

Read More

Can I use the official UPS Shipping and UPS Access Point® Plugin to ship globally or is it limited to shipping within supported countries?

February 17, 2022 /

Yes, the packages manifested through the plugins can be shipped to any country, as long as the merchant has the UPS contract in place to use the relevant service. As of August 2022, availability and support has been expanded to over 28 countries so now customers across Europea can easily integrate UPS services with their…

Read More

When I link my UPS account with the plugin, can I also set the new password that I have reset on ups.com within the plugin?

February 15, 2022 /

Yes, please navigate to the ‘Account’ section on the plugin settings and find the option to ‘Reset Password’ within the plugin in order to set up your new user name and password.

Read More

I am getting the following error: “The invoice information entered does not match the UPS Account. To ship with this UPS account, the correct invoice information must be entered.”

February 15, 2022 /

If you see this error when setting up the plugin via invoice information, please reach out to your direct UPS Account Manager or your local UPS billing department to get your invoice information confirmed or retrieve valid invoice information directly from them. After receiving the information, please try to set up the plugin again.

Read More