Help articles about
UPS Plugins
Yes, you can sync your UPS account to use your information. If you do not have a UPS account, a new account will be created.
Read MoreOnce the order is placed, the plugin does not pull the shipping information from the order. It will save the shipping information to a database table to provide easy access to it. The shipping information is included in the UPS Label.
Read MoreCurrently, it is not possible to generate multiple shipping labels per item for a single order. At the moment, only one label will be generated.
Read MoreShipping labels can only be printed for products that are weighed and measured.
Read MoreRates on the cart/checkout page are always shown when using the plugin so at the moment it cannot be used to only print shipping labels.
Read MoreIn most of the cases your account number does not have the necessary contract to ship to Access Points. Please refer to your account representative who will be able to add it in the UPS back end systems
Read MoreThe country-based flat rate setup has to be done through the default commerce system’s functionality or through any other 3rd party extension that has such functionality.
Read MoreIn case you have such issues please contact us by opening up a support ticket via upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide the following information: Country Code (for example: Germany code is “DE”) Account Number User_ID (The User_ID should be copied from the “Complete Configuration” section of the UPS plugin admin) Store URL (for example: https://mystore.com) With this information we can…
Read MoreYes, you can print/download shipping labels from within the Shipment manager section of the plugin. The second option is to download the shipping label from within each order details page.
Read MoreUnfortunately, the plugin doesn’t support drop-shipping.
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