UPS Live Rates for Shopify

Applies to: Shopify Plus, Advanced or Growth Plan merchants who want to display real-time UPS rates at checkout.

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Overview

The UPS Live Rates app for Shopify automatically displays real-time UPS shipping costs during checkout. It connects your Shopify store to your UPS account so you can offer your negotiated (discounted) UPS rates to customers without manual entry.

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Requirements

• Shopify Plus, Advanced, or Growth Plan (carrier-calculated shipping enabled).
• A UPS Shipping Dashboard account at ups.dashboardlink.com.
• Your UPS account number (if you want to use negotiated rates).

Video Walkthrough

Watch our quick setup video here: YouTube – UPS Live Rates for Shopify

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1. Install the UPS Live Rates App

1. Sign in to your UPS Shipping Dashboard at ups.dashboardlink.com.
2. In the Dashboard, go to the Sklepy section.
3. Scroll down to find Shopify and click Connect.
4. Make sure you’re logged in to the correct Shopify store.
5. Click Install to add the app.
6. Accept the OAuth dialog to authorize the connection.

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2. Connect Your UPS Account

After the app installs:

1. Click Connect My UPS Account in the app.
2. You’ll be redirected to UPS.
3. Log in with your UPS.com username and password.
4. When prompted, enter your UPS Account Number.
5. If you want to show your negotiated (discounted) UPS rates, check Use Negotiated Rates.

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3. Configure Shipping Zones and Services in Shopify

Once your UPS account is connected:

1. In your Shopify admin, go to Settings › Shipping and Delivery.
2. Choose the shipping profile or zone you want to edit.
3. Click Add Rate.
4. Select Use Carrier App to Calculate Rates.
5. From the list, choose UPS Live Rates Carrier.
6. Select the UPS service(s) you want to offer (Ground, 2nd Day Air, International, etc.).
7. Click Done, then Save the shipping profile.

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4. Test Your Setup at Checkout

1. Open your online store in a browser.
2. Add a product to the cart and proceed to checkout.
3. Enter your shipping address.
4. You should now see UPS services and rates automatically loaded in the checkout section.

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5. Tips & Support

• Make sure product weights and dimensions are defined in Shopify for accurate rate calculations.
• Check that your shipping zones cover the countries/regions where you want UPS services to appear.
• If you encounter issues, confirm you’re on an eligible Shopify plan and your UPS account credentials are correct.

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More Resources

• UPS Shipping Dashboard Help Center
• Contact our support team: ecommerce.help/UPS

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You’re all set! Your Shopify store now shows real-time UPS shipping rates at checkout, directly linked to your UPS account.