{"id":1667,"date":"2022-12-05T15:48:11","date_gmt":"2022-12-05T15:48:11","guid":{"rendered":"https:\/\/ecommerce.help\/?p=1667"},"modified":"2023-07-06T08:36:42","modified_gmt":"2023-07-06T08:36:42","slug":"requirements-installation","status":"publish","type":"post","link":"https:\/\/ecommerce.help\/it\/ecommerce-shipping-solution\/dashlink-print\/requirements-installation\/","title":{"rendered":"1. Dashlink Print: requisiti e installazione"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Content<\/h2><nav><ul><li class=\"\"><a href=\"#pre-requisites\">Pre-requisites<\/a><\/li><li class=\"\"><a href=\"#requirements\">Requirements<\/a><ul><li class=\"\"><a href=\"#minimum-system-requirements\">Minimum System Requirements<\/a><ul><li class=\"\"><a href=\"#java-versions\">Java Versions<\/a><\/li><li class=\"\"><a href=\"#operating-systems\">Operating Systems<\/a><\/li><li class=\"\"><a href=\"#web-browsers\">Web Browsers<\/a><\/li><\/ul><\/li><\/ul><\/li><li class=\"\"><a href=\"#installation\">Installation<\/a><ul><li class=\"\"><a href=\"#installing-dashlink-print\">Installing Dashlink Print<\/a><\/li><li class=\"\"><a href=\"#downloads\">Downloads<\/a><\/li><li class=\"\"><a href=\"#firefox-steps\">Firefox steps<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#support\">Supporto<\/a><\/li><li class=\"\"><a href=\"#troubleshooting\">Risoluzione dei problemi<\/a><\/li><\/ul><\/nav><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pre-requisites\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\"><a href=\"http:\/\/Pre-requisits\" data-type=\"URL\" data-id=\"Pre-requisits\" target=\"_blank\">Pre-requisites<\/a><\/mark><\/h2>\n\n\n\n<p>Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. <\/p>\n\n\n\n<p>Each client will need to manually&nbsp;uninstall&nbsp;QZ&nbsp;Tray first, the two applications should not coexist because they will fight for the same port number.<\/p>\n\n\n\n<ul>\n<li>For Windows, the&nbsp;uninstall&nbsp;can be performed through the Control Panel\/System Preferences.<\/li>\n\n\n\n<li>For Mac, the app can be dragged to the recycling&nbsp;bin, or advanced users may wish to run the&nbsp;<a href=\"https:\/\/qz.io\/docs\/deployment#windows-uninstall\" target=\"_blank\" rel=\"noreferrer noopener\">uninstall&nbsp;script<\/a>.<\/li>\n\n\n\n<li>For Linux, the&nbsp;<a href=\"https:\/\/qz.io\/docs\/deployment#windows-uninstall\" target=\"_blank\" rel=\"noreferrer noopener\">uninstall&nbsp;script<\/a>&nbsp;is needed.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"requirements\"><a id=\"_Toc98272178\">Requirements<\/a><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"minimum-system-requirements\">Minimum System Requirements<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"java-versions\"><a href=\"https:\/\/qz.io\/wiki\/faq#java-versions\" target=\"_blank\" rel=\"noopener\"><\/a>Java Versions<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Product<\/th><th>Minimum Version<\/th><\/tr><\/thead><tbody><tr><td>Dashlink Print 2.2.2<\/td><td><a href=\"https:\/\/adoptium.net\/de\/temurin\/releases\/?version=17\" target=\"_blank\" rel=\"noopener\">OpenJDK 11 (bundled)<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"operating-systems\"><a href=\"https:\/\/qz.io\/wiki\/faq#operating-systems\" target=\"_blank\" rel=\"noopener\"><\/a>Operating Systems<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Operating System<\/th><th>Minimum Version<\/th><\/tr><\/thead><tbody><tr><td>Apple OS X<\/td><td>OS X 10.7 Lion or higher*<\/td><\/tr><tr><td>Microsoft Windows<\/td><td>Windows XP or higher*<\/td><\/tr><tr><td>Linux<\/td><td>Ubuntu 12.04 Precise or higher<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Version 2.0 or higher requires&nbsp;<code>512MB<\/code>&nbsp;of free memory (RAM), recommends&nbsp;<code>6GB<\/code>&nbsp;or higher total system memory for raster graphics.<\/p>\n<\/blockquote>\n\n\n\n<p>*Safari 5.1.7 is bundled with Lion but is not supported. Alternate browser required.<br>*Windows XP requires manual certificate installation. Will prompt at install time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"web-browsers\"><a href=\"https:\/\/qz.io\/wiki\/faq#web-browsers\" target=\"_blank\" rel=\"noopener\"><\/a>Web Browsers<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Web Browser<\/th><th>Minimum Version<\/th><\/tr><\/thead><tbody><tr><td>Safari<\/td><td>Safari 6.0.3 or higher<\/td><\/tr><tr><td>Firefox<\/td><td>Firefox 31 or higher*<\/td><\/tr><tr><td>Chrome<\/td><td>Chrome 31 or higher<\/td><\/tr><tr><td>Internet Explorer<\/td><td>IE 10 or higher*<\/td><\/tr><tr><td>Microsoft Edge<\/td><td>20.x or higher*<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>* Firefox requires a&nbsp;<a href=\"https:\/\/qz.io\/wiki\/using-qz-tray#firefox-steps\" target=\"_blank\" rel=\"noopener\">browser restart for HTTPS<\/a><br>* IE\/Edge on domain networks require external DNS access to&nbsp;<code>localhost.qz.io<\/code>&nbsp;due to a&nbsp;<a href=\"https:\/\/github.com\/qzind\/qz-print\/issues\/39#issue-87042860\" target=\"_blank\" rel=\"noopener\">Local Intranet Limitation<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"installation\"><a id=\"_Toc98272179\">Installation<\/a><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"installing-dashlink-print\">Installing Dashlink Print<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ol>\n<li><a href=\"http:\/\/Downloads\" data-type=\"URL\" data-id=\"Downloads\" target=\"_blank\">Scarica <\/a>the appropriate version of Dashlink Print for your operating system<a href=\"https:\/\/qz.io\/download\/\" target=\"_blank\" rel=\"noopener\"><\/a><\/li>\n\n\n\n<li>Install, taking the defaults.\n<ul>\n<li><strong>For Mac<\/strong> <strong>Users<\/strong>: Navigate to the folder that contains the file and open it to launch the installation program or drag the icon to your Application folder.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"downloads\">Downloads<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Operating System <\/strong><\/td><td><strong>Download Version 2.2.2<\/strong><\/td><\/tr><tr><td>Windows (Intel)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/windowsx8664\" data-type=\"URL\" data-id=\"https:\/\/link.ecommerce.help\/dashlink-print\/windowsx8664\">Scarica<\/a><\/td><\/tr><tr><td>Windows (ARM)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/windowsarm64\">Scarica<\/a><\/td><\/tr><tr><td>Mac (Intel)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/macx8664\" data-type=\"URL\" data-id=\"https:\/\/link.ecommerce.help\/dashlink-print\/macx8664\">Scarica<\/a><\/td><\/tr><tr><td>Mac (Apple Silicon)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/macarm64\" data-type=\"URL\" data-id=\"https:\/\/link.ecommerce.help\/dashlink-print\/macarm64\">Scarica<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"firefox-steps\">Firefox steps<\/h3>\n\n\n\n<p>The following steps are required for Windows, Linux and Mac to gain HTTPS support in Firefox.<\/p>\n\n\n\n<ul>\n<li>Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled)&nbsp;<strong>AFTER<\/strong>&nbsp;Firefox.<\/li>\n\n\n\n<li>The certificate installation is performed when Firefox is opened, so closing all running versions of Firefox is required for HTTPS support.<\/li>\n\n\n\n<li><strong>Mac<\/strong>&nbsp;users will need to fully quit Firefox via Command (\u2318) + Q.<\/li>\n\n\n\n<li><strong>PortableFirefox<\/strong>&nbsp;users will have to follow special instructions via the&nbsp;<a href=\"https:\/\/qz.io\/wiki\/portablefirefox-support\" target=\"_blank\" rel=\"noopener\">PortableFirefox Support<\/a>&nbsp;page<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"support\"><a id=\"_Toc98272186\">Supporto<\/a><\/h2>\n\n\n\n<p>In caso di domande o problemi con l&#039;utilizzo del dashboard, apri una richiesta di supporto scrivendoci a: <a href=\"mailto:upsplugins@ecommerce.help\">upsplugins@ecommerce.help<\/a> and include the following information<\/p>\n\n\n\n<ol>\n<li>Error Description (ideally with video\/screenshots)<\/li>\n\n\n\n<li>Computer Operating System<\/li>\n\n\n\n<li>Printer Model<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"troubleshooting\">Risoluzione dei problemi<\/h2>\n\n\n\n<p>If you should run into issues, please check also our <a href=\"https:\/\/ecommerce.help\/it\/ecommerce-shipping-solution\/dashlink-print\/known-issues-troubleshooting\/\" data-type=\"post\" data-id=\"1669\">Troubleshooting Guides<\/a> for Dashlink Print.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>","protected":false},"excerpt":{"rendered":"<p>Pre-requisites Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually&nbsp;uninstall&nbsp;QZ&nbsp;Tray first, the two applications should not coexist because they will fight for the same port number. Requirements Minimum System Requirements Java Versions Product Minimum Version Dashlink Print 2.2.2 OpenJDK 11 (bundled)&hellip;<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[56],"tags":[65,45,66,64,22],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1. 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