{"id":368,"date":"2021-12-15T15:53:37","date_gmt":"2021-12-15T15:53:37","guid":{"rendered":"https:\/\/ecommerce.help\/?p=368"},"modified":"2022-03-17T14:31:56","modified_gmt":"2022-03-17T14:31:56","slug":"plugin-shipment-management","status":"publish","type":"post","link":"https:\/\/ecommerce.help\/fr\/ups-plugins\/woocommerce\/plugin-shipment-management\/","title":{"rendered":"5. Plugin \u2013 Gestion des envois"},"content":{"rendered":"

Pour acc\u00e9der au panneau de gestion des envois, cliquez sur l'onglet dans le menu lat\u00e9ral. Dans la section Gestion des exp\u00e9ditions, il y a 3 onglets : Commandes ouvertes, Exp\u00e9dition et Commandes archiv\u00e9es. <\/p>\n\n\n\n

\"blobid0.png\"\/<\/figure>\n\n\n\n

Image 41 \u2013 Section Gestion des exp\u00e9ditions<\/em> <\/p>\n\n\n\n

1. Commandes ouvertes<\/strong> <\/h2>\n\n\n\n
  • Dans l'onglet Commandes ouvertes, l'utilisateur peut afficher toutes les commandes pass\u00e9es par les acheteurs en ligne \u00e0 l'aide du service d'exp\u00e9dition UPS.<\/li>
  • L'utilisateur peut s\u00e9lectionner une ou plusieurs commandes pour effectuer l'une des actions suivantes\u00a0: 
    • Cr\u00e9er des exp\u00e9ditions<\/strong>: confirmez l'envoi avec UPS. S'il vous pla\u00eet voir dans la section 2.Cr\u00e9ation de l'envoi<\/em> pour plus de d\u00e9tails sur la cr\u00e9ation de la fonction d'exp\u00e9dition. <\/li>
    • Commandes d'exportation<\/strong>: exportez vos commandes s\u00e9lectionn\u00e9es vers un fichier Excel afin que vous puissiez les importer vers d'autres syst\u00e8mes pour traiter l'exp\u00e9dition. <\/li>
    • Exporter toutes les commandes<\/strong>: exportez toutes les commandes historiques vers un fichier excel. <\/li>
    • Archiver les commandes<\/strong>: placez les commandes dans l'onglet Commandes archiv\u00e9es. <\/li><\/ul><\/li><\/ul>\n\n\n\n
      \"blobid1.png\"\/<\/figure>\n\n\n\n

      Figure 42 \u2013 Gestion des commandes ouvertes<\/em> <\/p>\n\n\n\n

      2. Cr\u00e9ation de l'envoi<\/strong> <\/h2>\n\n\n\n
      • L'utilisateur peut cr\u00e9er une exp\u00e9dition \u00e0 partir d'une ou plusieurs commandes. <\/li>
      • Cr\u00e9er des envois uniques\u00a0: l'utilisateur peut s\u00e9lectionner plusieurs commandes dans des cat\u00e9gories. <\/li><\/ul>\n\n\n\n
        \"blobid2.png\"\/<\/figure>\n\n\n\n

        Figure 43 \u2013 Les commandes ouvertes cr\u00e9ent des envois uniques<\/em> <\/p>\n\n\n\n

        \"blobid3.png\"\/<\/figure>\n\n\n\n

        Figure 44 \u2013 Cr\u00e9er des exp\u00e9ditions<\/em> <\/p>\n\n\n\n

        • Cr\u00e9er des envois par lots\u00a0: Appliquer pour le cas o\u00f9 l'utilisateur a s\u00e9lectionn\u00e9 plusieurs commandes.Figure 45 \u2013 Cr\u00e9er des envois par lots<\/em> <\/li><\/ul>\n\n\n\n
          \"blobid4.png\"\/<\/figure>\n\n\n\n

          Figure 46 \u2013 Cr\u00e9er des envois par lots<\/em> <\/p>\n\n\n\n

          \"blobid5.png\"\/<\/figure>\n\n\n\n

          Figure 46 \u2013 Cr\u00e9er des exp\u00e9ditions<\/em> <\/p>\n\n\n\n

          • Exp\u00e9dition de plusieurs commandes\u00a0:<\/strong> Pour cr\u00e9er un envoi \u00e0 commandes multiples, s\u00e9lectionnez les commandes \u00e0 l'aide des cases \u00e0 cocher \u00e0 c\u00f4t\u00e9 de chaque commande, puis cliquez sur Cr\u00e9er des envois. <\/li>
          • Modifier l'envoi\u00a0:<\/strong> L'utilisateur peut modifier l'envoi avant de cr\u00e9er l'envoi en cliquant sur '\u00c9diter'<\/em> bouton. <\/li><\/ul>\n\n\n\n
            \"blobid6.png\"\/<\/figure>\n\n\n\n

            Figure 47 \u2013 Modifier les envois<\/em> <\/p>\n\n\n\n

            • S\u00e9lection du num\u00e9ro de compte\u00a0: <\/strong>S\u00e9lectionnez le num\u00e9ro de compte \u00e0 associer \u00e0 l'envoi par le menu d\u00e9roulant 'Num\u00e9ro de compte'<\/em>. <\/li><\/ul>\n\n\n\n
              \"blobid7.png\"\/<\/figure>\n\n\n\n

              Figure 48 \u2013 S\u00e9lection du compte pour la cr\u00e9ation de l'exp\u00e9dition<\/em> <\/p>\n\n\n\n

              • S\u00e9lection de forfaits\u00a0: <\/strong>Ajoutez d'autres colis \u00e0 l'envoi en 'Ajouter un paquet'<\/em> ic\u00f4ne. <\/li><\/ul>\n\n\n\n
                \"blobid8.png\"\/<\/figure>\n\n\n\n

                Figure 49 \u2013 S\u00e9lection du pack<\/em> <\/p>\n\n\n\n

                • Ajouter un nouveau colis \u00e0 un envoi<\/strong> <\/li><\/ul>\n\n\n\n
                  \"blobid9.png\"\/<\/figure>\n\n\n\n

                  Figure 50 \u2013 Ajouter un colis \u00e0 un envoi<\/em> <\/p>\n\n\n\n

                  • Modifiez les services d'exp\u00e9dition et les services accessoires avant de cr\u00e9er un envoi\u00a0: <\/strong>L'utilisateur peut modifier le service d'exp\u00e9dition et les services accessoires de l'envoi en s\u00e9lectionnant dans la liste des services. <\/li>
                  • Noter:<\/strong> Lorsque l'utilisateur s\u00e9lectionne le service accessoire "Valeur d\u00e9clar\u00e9e" \u00e0 appliquer \u00e0 un envoi, cette valeur est automatiquement charg\u00e9e \u00e0 partir de la valeur de la commande associ\u00e9e \u00e0 partir de la base de donn\u00e9es WooCommerce. <\/li><\/ul>\n\n\n\n
                    \"blobid10.png\"\/<\/figure>\n\n\n\n

                    Figure 51 \u2013 S\u00e9lection des services d'exp\u00e9dition et des services accessoires<\/em> <\/p>\n\n\n\n

                    \"blobid11.png\"\/<\/figure>\n\n\n\n

                    Figure 52 \u2013 Afficher les frais d'exp\u00e9dition estim\u00e9s et le taux de livraison<\/em> <\/p>\n\n\n\n

                    • L'utilisateur peut v\u00e9rifier les frais d'exp\u00e9dition estim\u00e9s et la date de livraison estim\u00e9e de l'envoi en cours en cliquant sur le lien 'Afficher les frais d'exp\u00e9dition estim\u00e9s et le taux de livraison'<\/em> au bas de la fen\u00eatre. <\/li>
                    • L'utilisateur confirme la cr\u00e9ation de l'envoi en cliquant sur le bouton 'Cr\u00e9er un envoi'.<\/em> <\/li><\/ul>\n\n\n\n

                      3. Exp\u00e9ditions<\/strong> <\/h2>\n\n\n\n
                      • L'utilisateur peut afficher la liste des envois cr\u00e9\u00e9s dans le 'Exp\u00e9ditions'<\/em> languette. <\/li>
                      • \u00c0 partir de cet onglet, l'utilisateur peut s\u00e9lectionner une ou plusieurs exp\u00e9ditions et effectuer les actions suivantes\u00a0: 
                        • T\u00e9l\u00e9charger l'\u00e9tiquette PDF<\/strong>: l'utilisateur peut t\u00e9l\u00e9charger un fichier zip PDF des \u00e9tiquettes d'exp\u00e9dition des envois s\u00e9lectionn\u00e9s en cliquant sur 'T\u00e9l\u00e9charger l'\u00e9tiquette PDF'<\/em> bouton. <\/li>
                        • T\u00e9l\u00e9charger l'\u00e9tiquette ZPL<\/strong>: l'utilisateur peut t\u00e9l\u00e9charger un fichier zip ZPL des \u00e9tiquettes d'exp\u00e9dition des envois s\u00e9lectionn\u00e9s en cliquant sur 'T\u00e9l\u00e9charger l'\u00e9tiquette ZPL'<\/em> bouton. Le client peut utiliser ces fichiers pour imprimer sur les \u00e9tiquettes sur une imprimante prise en charge par ZPL. \u00c0 titre d'exemple, reportez-vous au lien ci-dessous pour savoir comment imprimer des \u00e9tiquettes ZPL - https:\/\/supportcommunity.zebra.com\/s\/article\/ZebraDesigner-Driver-and-the-Send-File-Feature?language=en_US <\/li>
                        • Exp\u00e9ditions d'exportation<\/strong>: l'utilisateur peut exporter les donn\u00e9es de tous les envois s\u00e9lectionn\u00e9s vers un fichier Excel en cliquant sur "Exporter les donn\u00e9es d'exp\u00e9dition"<\/em> bouton. <\/li>
                        • Annuler les envois<\/strong>: l'utilisateur peut annuler les envois s\u00e9lectionn\u00e9s en cliquant sur le bouton "Annuler les envois". L'envoi ne peut \u00eatre annul\u00e9 que s'il n'a pas encore \u00e9t\u00e9 trait\u00e9 par UPS.  
                          • Si l'envoi est d\u00e9j\u00e0 en transit ou livr\u00e9, il ne peut pas \u00eatre annul\u00e9 \u00e0 partir de cet \u00e9cran.  <\/li>
                          • Si l'envoi est annul\u00e9 avec succ\u00e8s, le statut des commandes associ\u00e9es passera \u00e0 pr\u00eat \u00e0 \u00eatre trait\u00e9 et les commandes appara\u00eetront dans l'onglet Commande ouverte. <\/li><\/ul><\/li><\/ul><\/li><\/ul>\n\n\n\n
                            \"blobid12.png\"\/<\/figure>\n\n\n\n

                            Figure 53 \u2013 Onglet Gestion des envois<\/em> <\/p>\n\n\n\n

                            4. Archiver les commandes<\/strong> <\/h2>\n\n\n\n
                            • L'utilisateur peut placer les commandes dans l'onglet Commandes archiv\u00e9es en s\u00e9lectionnant les commandes dans l'onglet Commandes ouvertes et en s\u00e9lectionnant l'action Archiver la commande. <\/li><\/ul>\n\n\n\n
                              \"blobid13.png\"\/<\/figure>\n\n\n\n
                              • L'utilisateur peut afficher les commandes archiv\u00e9es en cliquant sur l'onglet Commandes archiv\u00e9es. <\/li><\/ul>\n\n\n\n

                                \"blobid14.png\"
                                 
                                Figure 54 \u2013 Onglet Commandes archiv\u00e9es<\/em> <\/p>\n\n\n\n

                                • Une fois qu'une commande est pass\u00e9e sur l'onglet Commandes archiv\u00e9es, cette commande peut \u00eatre renvoy\u00e9e en s\u00e9lectionnant les commandes que vous souhaitez retourner et en cliquant sur Commandes non archiv\u00e9es et en cliquant sur OK. <\/li><\/ul>\n\n\n\n
                                  \"blobid15.png\"\/<\/figure>\n\n\n\n

                                  Image 55 \u2013 Coch\u00e9<\/em> <\/p>\n\n\n\n

                                  \"blobid16.png\"\/<\/figure>\n\n\n\n

                                  Image 56\u2013 Message d'alerte<\/em> <\/p>\n\n\n\n

                                  5. Conservation des donn\u00e9es <\/strong><\/h2>\n\n\n\n

                                  Les donn\u00e9es de commande et d'exp\u00e9dition sont stock\u00e9es dans la base de donn\u00e9es pour une dur\u00e9e d\u00e9finie comme d\u00e9crit ci-dessous\u00a0: <\/p>\n\n\n\n

                                  • Donn\u00e9es en 'Commandes ouvertes'<\/em> l'onglet depuis plus de 90\u00a0jours sera d\u00e9plac\u00e9 vers "Commandes archiv\u00e9es"<\/em> languette. <\/li>
                                  • Donn\u00e9es dans 'Commandes archiv\u00e9es'<\/em> onglet depuis plus de 90 jours sera supprim\u00e9. <\/li>
                                  • Donn\u00e9es dans 'Exp\u00e9dition'<\/em> onglet depuis plus de 90 jours sera supprim\u00e9. <\/li><\/ul>","protected":false},"excerpt":{"rendered":"

                                    Pour acc\u00e9der au panneau de gestion des envois, cliquez sur l'onglet dans le menu lat\u00e9ral. Dans la section Gestion des exp\u00e9ditions, il y a 3 onglets : Commandes ouvertes, Exp\u00e9dition et Commandes archiv\u00e9es. Figure 41 \u2013 Section Gestion des exp\u00e9ditions 1. Commandes ouvertes Dans l'onglet Commandes ouvertes, l'utilisateur peut afficher toutes les commandes pass\u00e9es par les acheteurs en ligne \u00e0 l'aide du service d'exp\u00e9dition UPS. Utilisateur\u2026<\/p>","protected":false},"author":2,"featured_media":684,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[22,26],"acf":[],"yoast_head":"\n5. 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