{"id":1667,"date":"2022-12-05T15:48:11","date_gmt":"2022-12-05T15:48:11","guid":{"rendered":"https:\/\/ecommerce.help\/?p=1667"},"modified":"2023-07-06T08:36:42","modified_gmt":"2023-07-06T08:36:42","slug":"requirements-installation","status":"publish","type":"post","link":"https:\/\/ecommerce.help\/fr\/ecommerce-shipping-solution\/dashlink-print\/requirements-installation\/","title":{"rendered":"1. Impression Dashlink\u00a0: configuration requise et installation"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Content<\/h2><nav><ul><li class=\"\"><a href=\"#pre-requisites\">Conditions pr\u00e9alables<\/a><\/li><li class=\"\"><a href=\"#requirements\">Requirements<\/a><ul><li class=\"\"><a href=\"#minimum-system-requirements\">Minimum System Requirements<\/a><ul><li class=\"\"><a href=\"#java-versions\">Versions Java<\/a><\/li><li class=\"\"><a href=\"#operating-systems\">Operating Systems<\/a><\/li><li class=\"\"><a href=\"#web-browsers\">Web Browsers<\/a><\/li><\/ul><\/li><\/ul><\/li><li class=\"\"><a href=\"#installation\">Installation<\/a><ul><li class=\"\"><a href=\"#installing-dashlink-print\">Installing Dashlink Print<\/a><\/li><li class=\"\"><a href=\"#downloads\">Downloads<\/a><\/li><li class=\"\"><a href=\"#firefox-steps\">Firefox steps<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#support\">Soutien<\/a><\/li><li class=\"\"><a href=\"#troubleshooting\">D\u00e9pannage<\/a><\/li><\/ul><\/nav><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pre-requisites\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\"><a href=\"http:\/\/Pre-requisits\" data-type=\"URL\" data-id=\"Pre-requisits\" target=\"_blank\">Conditions pr\u00e9alables<\/a><\/mark><\/h2>\n\n\n\n<p>Avant d&#039;installer Dashlink Print, vous devez vous assurer que toutes les versions pr\u00e9c\u00e9dentes de QZ Tray sont d\u00e9sinstall\u00e9es. <\/p>\n\n\n\n<p>Chaque client devra d&#039;abord d\u00e9sinstaller manuellement QZ Tray, les deux applications ne doivent pas coexister car elles se battront pour le m\u00eame num\u00e9ro de port.<\/p>\n\n\n\n<ul>\n<li>Pour Windows, la d\u00e9sinstallation peut \u00eatre effectu\u00e9e via le Panneau de configuration\/Pr\u00e9f\u00e9rences Syst\u00e8me.<\/li>\n\n\n\n<li>Pour Mac, l&#039;application peut \u00eatre gliss\u00e9e vers la corbeille de recyclage, ou les utilisateurs avanc\u00e9s peuvent souhaiter ex\u00e9cuter le&nbsp;<a href=\"https:\/\/qz.io\/docs\/deployment#windows-uninstall\" target=\"_blank\" rel=\"noreferrer noopener\">script de d\u00e9sinstallation<\/a>.<\/li>\n\n\n\n<li>Pour Linux, le&nbsp;<a href=\"https:\/\/qz.io\/docs\/deployment#windows-uninstall\" target=\"_blank\" rel=\"noreferrer noopener\">script de d\u00e9sinstallation<\/a>&nbsp;est n\u00e9cessaire.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"requirements\"><a id=\"_Toc98272178\">Requirements<\/a><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"minimum-system-requirements\">Minimum System Requirements<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"java-versions\"><a href=\"https:\/\/qz.io\/wiki\/faq#java-versions\" target=\"_blank\" rel=\"noopener\"><\/a>Versions Java<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Product<\/th><th>Minimum Version<\/th><\/tr><\/thead><tbody><tr><td>Dashlink Print 2.2.2<\/td><td><a href=\"https:\/\/adoptium.net\/de\/temurin\/releases\/?version=17\" target=\"_blank\" rel=\"noopener\">OpenJDK 11 (bundled)<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"operating-systems\"><a href=\"https:\/\/qz.io\/wiki\/faq#operating-systems\" target=\"_blank\" rel=\"noopener\"><\/a>Operating Systems<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Operating System<\/th><th>Minimum Version<\/th><\/tr><\/thead><tbody><tr><td>Apple OS X<\/td><td>OS X 10.7 Lion or higher*<\/td><\/tr><tr><td>Microsoft Windows<\/td><td>Windows XP or higher*<\/td><\/tr><tr><td>Linux<\/td><td>Ubuntu 12.04 Precise or higher<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Version 2.0 or higher requires&nbsp;<code>512 Mo<\/code>&nbsp;of free memory (RAM), recommends&nbsp;<code>6GB<\/code>&nbsp;or higher total system memory for raster graphics.<\/p>\n<\/blockquote>\n\n\n\n<p>*Safari 5.1.7 is bundled with Lion but is not supported. Alternate browser required.<br>*Windows XP requires manual certificate installation. Will prompt at install time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"web-browsers\"><a href=\"https:\/\/qz.io\/wiki\/faq#web-browsers\" target=\"_blank\" rel=\"noopener\"><\/a>Web Browsers<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Web Browser<\/th><th>Minimum Version<\/th><\/tr><\/thead><tbody><tr><td>Safari<\/td><td>Safari 6.0.3 or higher<\/td><\/tr><tr><td>Firefox<\/td><td>Firefox 31 or higher*<\/td><\/tr><tr><td>Chrome<\/td><td>Chrome 31 or higher<\/td><\/tr><tr><td>Internet Explorer<\/td><td>IE 10 or higher*<\/td><\/tr><tr><td>Microsoft Edge<\/td><td>20.x or higher*<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>* Firefox requires a&nbsp;<a href=\"https:\/\/qz.io\/wiki\/using-qz-tray#firefox-steps\" target=\"_blank\" rel=\"noopener\">browser restart for HTTPS<\/a><br>* IE\/Edge on domain networks require external DNS access to&nbsp;<code>localhost.qz.io<\/code>&nbsp;due to a&nbsp;<a href=\"https:\/\/github.com\/qzind\/qz-print\/issues\/39#issue-87042860\" target=\"_blank\" rel=\"noopener\">Local Intranet Limitation<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"installation\"><a id=\"_Toc98272179\">Installation<\/a><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"installing-dashlink-print\">Installing Dashlink Print<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ol>\n<li><a href=\"http:\/\/Downloads\" data-type=\"URL\" data-id=\"Downloads\" target=\"_blank\">T\u00e9l\u00e9charger <\/a>the appropriate version of Dashlink Print for your operating system<a href=\"https:\/\/qz.io\/download\/\" target=\"_blank\" rel=\"noopener\"><\/a><\/li>\n\n\n\n<li>Install, taking the defaults.\n<ul>\n<li><strong>For Mac<\/strong> <strong>Users<\/strong>: Navigate to the folder that contains the file and open it to launch the installation program or drag the icon to your Application folder.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"downloads\">Downloads<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Operating System <\/strong><\/td><td><strong>Download Version 2.2.2<\/strong><\/td><\/tr><tr><td>Windows (Intel)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/windowsx8664\" data-type=\"URL\" data-id=\"https:\/\/link.ecommerce.help\/dashlink-print\/windowsx8664\">T\u00e9l\u00e9charger<\/a><\/td><\/tr><tr><td>Windows (ARM)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/windowsarm64\">T\u00e9l\u00e9charger<\/a><\/td><\/tr><tr><td>Mac (Intel)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/macx8664\" data-type=\"URL\" data-id=\"https:\/\/link.ecommerce.help\/dashlink-print\/macx8664\">T\u00e9l\u00e9charger<\/a><\/td><\/tr><tr><td>Mac (Apple Silicon)<\/td><td><a href=\"https:\/\/link.ecommerce.help\/dashlink-print\/macarm64\" data-type=\"URL\" data-id=\"https:\/\/link.ecommerce.help\/dashlink-print\/macarm64\">T\u00e9l\u00e9charger<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"firefox-steps\">Firefox steps<\/h3>\n\n\n\n<p>The following steps are required for Windows, Linux and Mac to gain HTTPS support in Firefox.<\/p>\n\n\n\n<ul>\n<li>Currently, in order for HTTPS to work with Firefox, Dashlink Print must be installed (or reinstalled)&nbsp;<strong>AFTER<\/strong>&nbsp;Firefox.<\/li>\n\n\n\n<li>The certificate installation is performed when Firefox is opened, so closing all running versions of Firefox is required for HTTPS support.<\/li>\n\n\n\n<li><strong>Mac<\/strong>&nbsp;users will need to fully quit Firefox via Command (\u2318) + Q.<\/li>\n\n\n\n<li><strong>PortableFirefox<\/strong>&nbsp;users will have to follow special instructions via the&nbsp;<a href=\"https:\/\/qz.io\/wiki\/portablefirefox-support\" target=\"_blank\" rel=\"noopener\">PortableFirefox Support<\/a>&nbsp;page<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"support\"><a id=\"_Toc98272186\">Soutien<\/a><\/h2>\n\n\n\n<p>Si vous avez des questions ou des probl\u00e8mes lors de l&#039;utilisation du tableau de bord, veuillez ouvrir un dossier d&#039;assistance en nous \u00e9crivant \u00e0\u00a0: <a href=\"mailto:upsplugins@ecommerce.help\">upsplugins@ecommerce.help<\/a> et inclure les informations suivantes<\/p>\n\n\n\n<ol>\n<li>Description de l&#039;erreur (id\u00e9alement avec vid\u00e9o\/captures d&#039;\u00e9cran)<\/li>\n\n\n\n<li>Syst\u00e8me d&#039;exploitation informatique<\/li>\n\n\n\n<li>Mod\u00e8le d&#039;imprimante<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"troubleshooting\">D\u00e9pannage<\/h2>\n\n\n\n<p>If you should run into issues, please check also our <a href=\"https:\/\/ecommerce.help\/fr\/ecommerce-shipping-solution\/dashlink-print\/known-issues-troubleshooting\/\" data-type=\"post\" data-id=\"1669\">Troubleshooting Guides<\/a> for Dashlink Print.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9requis Avant d&#039;installer Dashlink Print, vous devez vous assurer que toutes les versions pr\u00e9c\u00e9dentes de QZ Tray sont d\u00e9sinstall\u00e9es. Chaque client devra d&#039;abord d\u00e9sinstaller manuellement QZ Tray, les deux applications ne doivent pas coexister car elles se battront pour le m\u00eame num\u00e9ro de port. Configuration requise Configuration minimale du syst\u00e8me Versions Java Version minimale du produit Dashlink Print 2.2.2 OpenJDK 11 (fourni)\u2026<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[56],"tags":[65,45,66,64,22],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1. Dashlink Print: Requirements &amp; Installation - eCommerce.Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ecommerce.help\/fr\/ecommerce-shipping-solution\/dashlink-print\/requirements-installation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1. Dashlink Print: Requirements &amp; Installation - eCommerce.Help\" \/>\n<meta property=\"og:description\" content=\"Pre-requisites Before installing Dashlink Print you must make sure to have all previous versions of QZ Tray uninstalled. Each client will need to manually&nbsp;uninstall&nbsp;QZ&nbsp;Tray first, the two applications should not coexist because they will fight for the same port number. 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