{"id":360,"date":"2021-12-15T15:50:48","date_gmt":"2021-12-15T15:50:48","guid":{"rendered":"https:\/\/ecommerce.help\/?p=360"},"modified":"2022-03-17T14:29:10","modified_gmt":"2022-03-17T14:29:10","slug":"plugin-shipment-management-2","status":"publish","type":"post","link":"https:\/\/ecommerce.help\/es\/ups-plugins\/prestashop\/plugin-shipment-management-2\/","title":{"rendered":"4. Complemento - Gesti\u00f3n de env\u00edos"},"content":{"rendered":"<p>Para acceder al panel de Gesti\u00f3n de env\u00edos, haga clic en la pesta\u00f1a del men\u00fa lateral. En la secci\u00f3n Gesti\u00f3n de env\u00edos, hay 3 pesta\u00f1as: Pedidos abiertos, Env\u00edo y Pedidos archivados.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/plugin-shipment-management-2.png\" alt=\"blobid0.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>18<\/em><em>&nbsp;\u2013 Secci\u00f3n de Gesti\u00f3n de Env\u00edos<\/em>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-open-orders\">1. \u00d3rdenes abiertas&nbsp;<\/h2>\n\n\n\n<ul><li>En la pesta\u00f1a Pedidos abiertos, el usuario puede ver todos los pedidos que los compradores electr\u00f3nicos realizaron utilizando el servicio de env\u00edo de UPS.&nbsp;<\/li><li>El usuario puede seleccionar uno o varios pedidos para realizar una de las siguientes acciones:&nbsp;<ul><li><strong>Crear env\u00edos<\/strong>: confirme el env\u00edo con UPS. Por favor vea en la secci\u00f3n&nbsp;<em>2.Creaci\u00f3n del env\u00edo<\/em>&nbsp;para obtener detalles sobre la creaci\u00f3n de la funci\u00f3n de env\u00edo.&nbsp;<\/li><li><strong>\u00d3rdenes de exportaci\u00f3n<\/strong>: exporte sus pedidos seleccionados a un archivo de Excel para que pueda importarlos a otros sistemas para procesar el env\u00edo.&nbsp;<\/li><li><strong>Exportar todos los pedidos<\/strong>: exporta todos los pedidos hist\u00f3ricos a un archivo de Excel.&nbsp;<\/li><li><strong>Archivar pedidos<\/strong>: coloque los pedidos en la pesta\u00f1a Pedidos archivados.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/1_plugin-shipment-management-2.png\" alt=\"blobid1.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>19<\/em><em>&nbsp;\u2013 Gesti\u00f3n de \u00d3rdenes Abiertas<\/em>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-creating-shipment\">2. Crear env\u00edo&nbsp;<\/h2>\n\n\n\n<ul><li>El usuario puede crear env\u00edos a partir de uno o varios pedidos.&nbsp;<\/li><li><strong>Env\u00edo de pedidos m\u00faltiples:<\/strong>&nbsp;Para crear env\u00edos de pedidos m\u00faltiples, seleccione los pedidos junto a las casillas de verificaci\u00f3n junto a cada pedido y luego haga clic en Crear env\u00edos.&nbsp;<\/li><li><strong>Editar env\u00edo:<\/strong>&nbsp;El usuario puede editar el env\u00edo antes de crear el env\u00edo haciendo clic para&nbsp;<em>&#039;Editar&#039;<\/em>&nbsp;bot\u00f3n.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/2_plugin-shipment-management-2.png\" alt=\"blobid2.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>20<\/em><em>&nbsp;\u2013 Crear Env\u00edos<\/em>&nbsp;<\/p>\n\n\n\n<ul><li><strong>Selecci\u00f3n de n\u00famero de cuenta:&nbsp;<\/strong>Seleccione el n\u00famero de cuenta para asociar con el env\u00edo mediante el men\u00fa desplegable &#039;<em>N\u00famero de cuenta&#039;<\/em>.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/3_plugin-shipment-management-2.png\" alt=\"blobid3.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>21<\/em><em>&nbsp;\u2013 Selecci\u00f3n de cuenta para crear env\u00edo<\/em>&nbsp;<\/p>\n\n\n\n<ul><li><strong>Selecci\u00f3n de paquetes:&nbsp;<\/strong>Agregar m\u00e1s paquetes al env\u00edo por&nbsp;<em>&#039;Agregar paquete&#039;<\/em>&nbsp;icono.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/4_plugin-shipment-management-2.png\" alt=\"blobid4.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>22<\/em><em>&nbsp;\u2013 Selecci\u00f3n de paquetes<\/em>&nbsp;<\/p>\n\n\n\n<ul><li><strong>Agregar un nuevo paquete a un env\u00edo<\/strong>&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/5_plugin-shipment-management-2.png\" alt=\"blobid5.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>23<\/em><em>&nbsp;\u2013 Agregar paquete a un env\u00edo<\/em>&nbsp;<\/p>\n\n\n\n<ul><li><strong>Edite los servicios de env\u00edo y los servicios accesorios antes de crear un env\u00edo:&nbsp;<\/strong>El usuario puede cambiar el servicio de env\u00edo y los servicios accesorios del env\u00edo seleccionando en la lista de servicios.&nbsp;<ul><li><strong>Nota:<\/strong>&nbsp;Cuando el usuario selecciona el servicio adicional &#039;Valor declarado&#039; para aplicar a un env\u00edo, ese valor se carga autom\u00e1ticamente desde el valor del pedido asociado de la base de datos de Prestashop.&nbsp;<\/li><\/ul><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/6_plugin-shipment-management-2.png\" alt=\"blobid6.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>24<\/em><em>&nbsp;\u2013 Selecci\u00f3n de servicios de env\u00edo y servicios accesorios<\/em>&nbsp;<\/p>\n\n\n\n<ul><li><strong>Acci\u00f3n masiva para pedidos<\/strong>&nbsp;<\/li><\/ul>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>25<\/em><em>&nbsp;\u2013 Acci\u00f3n masiva para pedidos<\/em>&nbsp;<\/p>\n\n\n\n<ul><li>El usuario puede verificar la tarifa de env\u00edo estimada y la fecha de entrega estimada del env\u00edo actual haciendo clic en el enlace &#039;<em>Ver la tarifa de env\u00edo estimada y la tasa de entrega&#039;<\/em>&nbsp;en la parte inferior de la ventana.&nbsp;<\/li><li>El usuario confirma la creaci\u00f3n del env\u00edo haciendo clic en el bot\u00f3n&nbsp;<em>&#039;Crear Env\u00edo&#039;.<\/em>&nbsp;<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-shipments\">3. Env\u00edos&nbsp;<\/h2>\n\n\n\n<ul><li>El usuario puede ver la lista de env\u00edos creados en el&nbsp;<em>&#039;Env\u00edos&#039;<\/em>&nbsp;pesta\u00f1a.&nbsp;<\/li><li>Desde esta pesta\u00f1a el usuario puede seleccionar uno o varios env\u00edos y procesar las siguientes acciones:&nbsp;<ul><li><strong>Descargar PDF Etiqueta<\/strong>: el usuario puede descargar un archivo PDF zip de las etiquetas de env\u00edo de los env\u00edos seleccionados haciendo clic en &#039;<em>Descargar PDF Etiqueta&#039;<\/em>&nbsp;bot\u00f3n.&nbsp;<\/li><li><strong>Descargar etiqueta ZPL<\/strong>: el usuario puede descargar un archivo zip ZPL de las etiquetas de env\u00edo de los env\u00edos seleccionados haciendo clic en &#039;<em>Descargar etiqueta ZPL&#039;<\/em>&nbsp;bot\u00f3n. El cliente puede usar estos archivos para imprimir en las etiquetas en una impresora compatible con ZPL. Como ejemplo, consulte el siguiente enlace sobre c\u00f3mo puede imprimir etiquetas ZPL: https:\/\/supportcommunity.zebra.com\/s\/article\/ZebraDesigner-Driver-and-the-Send-File-Feature?language=en_US&nbsp;<\/li><li><strong>Env\u00edos de exportaci\u00f3n<\/strong>: el usuario puede exportar los datos de todos los env\u00edos seleccionados a un archivo de Excel haciendo clic en&nbsp;<em>&#039;Exportar datos de env\u00edo&#039;<\/em>&nbsp;bot\u00f3n.&nbsp;<\/li><li><strong>Cancelar env\u00edos<\/strong>: el usuario puede cancelar los env\u00edos seleccionados haciendo clic en el bot\u00f3n &#039;Cancelar env\u00edos&#039;. El env\u00edo solo se puede cancelar si UPS a\u00fan no lo ha procesado.&nbsp;&nbsp;<ul><li>Si el env\u00edo ya est\u00e1 en tr\u00e1nsito o entregado, no se puede cancelar desde esta pantalla.&nbsp;&nbsp;<\/li><li>Si el env\u00edo se anula con \u00e9xito, el estado de los pedidos asociados cambiar\u00e1 a listo para procesar y los pedidos aparecer\u00e1n en la pesta\u00f1a Pedido abierto.&nbsp;<\/li><\/ul><\/li><\/ul><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/7_plugin-shipment-management-2.png\" alt=\"blobid8.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>26<\/em><em>&nbsp;\u2013 Pesta\u00f1a Gesti\u00f3n de env\u00edos<\/em>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-create-batch-shipments\">4. Crear env\u00edos por lotes&nbsp;<\/h2>\n\n\n\n<ul><li>El usuario puede crear env\u00edos por lotes a partir de una lista de pedidos con Para AP y Para Direcci\u00f3n.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/8_plugin-shipment-management-2.png\" alt=\"blobid9.png\"\/><\/figure>\n\n\n\n<p><em>Figura 22 \u2013 Crear env\u00edos por lotes<\/em>&nbsp;<\/p>\n\n\n\n<ul><li><strong>Selecci\u00f3n de n\u00famero de cuenta:&nbsp;<\/strong>Seleccione el n\u00famero de cuenta para asociar con el env\u00edo mediante el men\u00fa desplegable &#039;<em>N\u00famero de cuenta&#039;<\/em>.&nbsp;<\/li><li>El usuario confirma la creaci\u00f3n del env\u00edo haciendo clic en el bot\u00f3n&nbsp;<em>&#039;Crear Env\u00edo&#039;.<\/em>&nbsp;<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-archive-orders\">5. Archivar pedidos&nbsp;<\/h2>\n\n\n\n<ul><li>El usuario puede colocar los pedidos en la pesta\u00f1a Pedidos archivados seleccionando los pedidos en la pesta\u00f1a Pedidos abiertos y seleccionando la acci\u00f3n Archivar pedido.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/9_plugin-shipment-management-2.png\" alt=\"blobid12.png\"\/><\/figure>\n\n\n\n<ul><li>El usuario puede ver los pedidos archivados haciendo clic en la pesta\u00f1a Pedidos archivados.&nbsp;<\/li><li>Una vez que se coloca un pedido en la pesta\u00f1a Pedidos archivados, no se puede volver a colocar.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/10_plugin-shipment-management-2.png\" alt=\"blobid13.png\"\/><\/figure>\n\n\n\n<p><em>Figura&nbsp;<\/em><em>27<\/em><em>&nbsp;\u2013 Pesta\u00f1a Pedidos archivados<\/em>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-un-archive-orders\">6. Desarchivar pedidos&nbsp;<\/h2>\n\n\n\n<ul><li>El usuario puede colocar los pedidos en la pesta\u00f1a Pedidos abiertos seleccionando los pedidos archivados en la pesta\u00f1a Pedidos archivados y seleccionando la acci\u00f3n Desarchivar pedidos.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/11_plugin-shipment-management-2.png\" alt=\"blobid14.png\"\/><\/figure>\n\n\n\n<ul><li>&nbsp;Aparecer\u00e1 el mensaje de confirmaci\u00f3n para confirmar los pedidos no archivados.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/12_plugin-shipment-management-2.png\" alt=\"blobid15.png\"\/><\/figure>\n\n\n\n<ul><li>&nbsp;El usuario puede ver los pedidos no archivados haciendo clic en la pesta\u00f1a Pedidos abiertos&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ecommerce.help\/wp-content\/uploads\/2022\/03\/13_plugin-shipment-management-2.png\" alt=\"blobid16.png\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-data-retention\">&nbsp;7. Retenci\u00f3n de datos&nbsp;<\/h2>\n\n\n\n<ul><li>Los datos de pedidos y env\u00edos se almacenan en la base de datos durante un per\u00edodo de tiempo definido, como se describe a continuaci\u00f3n:&nbsp;<ul><li>Datos en&nbsp;<em>&#039;Ordenes abiertas&#039;<\/em>&nbsp;la pesta\u00f1a durante m\u00e1s de 90 d\u00edas se mover\u00e1 a&nbsp;<em>&#039;Pedidos archivados&#039;<\/em>&nbsp;pesta\u00f1a.&nbsp;<\/li><li>datos en &#039;<em>Pedidos archivados&#039;<\/em>&nbsp;Se eliminar\u00e1 la pesta\u00f1a por m\u00e1s de 90 d\u00edas.&nbsp;<\/li><li>datos en &#039;<em>Env\u00edo&#039;<\/em>&nbsp;Se eliminar\u00e1 la pesta\u00f1a por m\u00e1s de 90 d\u00edas.&nbsp;<\/li><\/ul><\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>Para acceder al panel de Gesti\u00f3n de env\u00edos, haga clic en la pesta\u00f1a del men\u00fa lateral. En la secci\u00f3n Gesti\u00f3n de env\u00edos, hay 3 pesta\u00f1as: Pedidos abiertos, Env\u00edo y Pedidos archivados. Figura 18: secci\u00f3n Gesti\u00f3n de env\u00edos 1. Pedidos abiertos En la pesta\u00f1a Pedidos abiertos, el usuario puede ver todos los pedidos que los compradores electr\u00f3nicos realizaron mediante el servicio de env\u00edo de UPS. El usuario puede seleccionar\u2026<\/p>","protected":false},"author":2,"featured_media":683,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[25,22],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>4. 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