Posts by Admin
Is it possible to generate multiple shipping labels per item for a single order?
Currently, it is not possible to generate multiple shipping labels per item for a single order. At the moment, only one label will be generated.
Read MoreCurrently I have not measured or weighed my products. Can I still print labels?
Shipping labels can only be printed for products that are weighed and measured.
Read MoreCan I use this plugin only for Printing labels without showing the rates on the cart/checkout page?
Rates on the cart/checkout page are always shown when using the plugin so at the moment it cannot be used to only print shipping labels.
Read MoreI’ve installed the official UPS Access Points Plugin but I don’t see the Access Point map?
In most of the cases your account number does not have the necessary contract to ship to Access Points. Please refer to your account representative who will be able to add it in the UPS back end systems
Read MoreCan I set up country-based flat rates in the plugin?
The country-based flat rate setup has to be done through the default commerce system’s functionality or through any other 3rd party extension that has such functionality.
Read MoreWhat should I do if my negotiated rates are not displaying in the storefront of my commerce system?
In case you have such issues please contact us by opening up a support ticket via upsplugins@ecommerce.help or https://ecommerce.help/product/ups-plugins/#ticket and provide the following information: Country Code (for example: Germany code is “DE”) Account Number User_ID (The User_ID should be copied from the “Complete Configuration” section of the UPS plugin admin) Store URL (for example: https://mystore.com) With this information we can…
Read MoreCan I print/download shipping labels using the plugin?
Yes, you can print/download shipping labels from within the Shipment manager section of the plugin. The second option is to download the shipping label from within each order details page.
Read MoreIs there an option for drop-shipping in the plugin?
Unfortunately, the plugin doesn’t support drop-shipping.
Read MoreIs it possible to set up flat rates for UPS Access Points based on the weight of a product?
Unfortunately, no – the flat rate for UPS Access Points is possible to set up only based on the order total. It is not possible to set up the flat rate for UPS Access Points based on product or order weight.
Read More6. Setting Length Width Height for Product
Figure 56 – Setting Length Width Height Flow diagram 1. Go to product attributes Login Magento admin page -> Stores -> Attributes -> Product Figure 57 – Go to product attributes 2. Add new attributes Click Add New Attributes button Figure 58 – Add new attributes Input valid value for “Default Label” field. Input “ups_dimensions_length” for “Attribute Code” field …
Read More
English 
German 
French 
Spanish 
Polish 
Italian 
Dutch